Lisa M. Weber
President, Individual Business
MetLife, Inc.
Lisa M. Weber, age 46, oversees the retail business segments, Individual Business and Auto & Home, for MetLife, Inc., a global leader in insurance and other financial services.
Combined operating earnings for both units have doubled under her watch to nearly $2 billion. In 2007, MetLife’s retail business client assets grew to over $212 billion and revenue to nearly $19 billion.
Since being named to the position in 2004, Weber has pursued a strategy emphasizing face-to-face advice that meets the critical protection and retirement income needs of over 7 million clients.
She directs an efficient and diverse distribution system with over 11,000 affiliated advisors and 140,000 points of sale; oversees an annuity and life portfolio with offerings in every major market segment; and runs one of the largest client and producer insurance-based service operations in the U.S.
Weber’s role in the successful integration of the Travelers Life and Annuity acquisition in 2005 dramatically expanded the company’s presence in the independent marketplace through third-party distributors. Under her leadership, the agency systems – predominantly comprised of MetLife and New England Financial – have exceeded all profit targets and proven their ability to grow while lowering its expense gap. In the increasingly important retirement market, annuity sales through all channels have increased at a compound annual growth rate in excess of 14% during her tenure. Due to these results, the company claimed the #1 industry position in gross annuity sales according to VARDs rankings.
The company’s response to two of the largest hurricanes in U.S. history cemented the role of MetLife’s Auto & Home as a core component of the company’s operations. Solid claims management, disciplined underwriting and innovative product design have led to three straight years of growth in total clients and earnings.
From 2001 to 2004, Weber served as MetLife’s senior executive vice president and chief administrative officer. In this position, she was responsible for MetLife’s worldwide brand and communications, human resources, corporate ethics and compliance, audit, corporate services, security as well as the company’s philanthropic efforts through MetLife Foundation. As executive vice president of human resources from 1998 to 2001, Weber was instrumental in shaping and implementing MetLife’s overall strategy and was the principal architect behind MetLife’s culture transformation, critical to MetLife’s 2000 conversion from a mutual to publicly-traded company.
A veteran across the securities and banking industries, before joining MetLife, Weber spent more than 10 years at PaineWebber. She previously held leadership roles at Merrill Lynch and Manufacturers Hanover Trust Company.
Weber is a member of the boards of several MetLife subsidiaries, including MetLife Bank and MetLife Auto & Home, for which she serves as chair. She is a director of MetLife Foundation and a trustee of Northeast Region Boys & Girls Clubs of America. She holds a B.A. from the State University of New York at Stony Brook where she was elected to Phi Beta Kappa.
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