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For more than a century, MetLife has built a reputation as a company that believes in fair dealing, integrity, and trustworthiness. We firmly believe that adherence to the highest standards of ethical conduct is the only acceptable way of doing business and is the personal responsibility of every one of our associates. The company's well-known name and good reputation are reinforced by our pledge to deliver value and world class service to all who do business with us, always keeping in mind what is best for our customers.

The importance of ethics and compliance to the Company is demonstrated by the Company’s extensive efforts and resources directed to this area. We are committed to our compliance vision of having MetLife be the world's most trusted company.

Supporting these efforts are the MetLife core values of integrity and honesty, the fundamental building blocks of our long and successful history, that shape the way we do business. These values are central to our efforts to achieve the MetLife vision -- to build financial freedom for everyone -- and emphasize our outward focus on customers and their needs. We recognize that our ongoing success will spring from these values and, as we look to the future, we remain committed to the highest standards of ethics, integrity and trustworthiness, while continuing to pursue a strategy of building financial freedom for everyone. This defines who we are.

 
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IMSA
MetLife qualified for membership in the Insurance Marketplace Standards Association (IMSA) and was on the initial list of companies, announced on April 1, 1998, to receive this designation.

Business Continuity Plan
MetLife has a documented corporate policy requiring each Business Unit to develop a business continuity plan (hereinafter "BCP"). MetLife's BCPs address advance preparations and actions to be taken in response to disruptions of various magnitude.
 
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