William J. Mullaney
President, Institutional Business
MetLife, Inc.

William J. Mullaney, age 48, is president of MetLife’s Institutional Business division, which provides benefit solutions to more than 61,000 group customers in the United States, including over 90 of the top one hundred FORTUNE 500® companies.  Through these relationships, MetLife products and services reach nearly 40 million employees. Today, MetLife is a leading provider of many group insurance and retirement & savings offerings, including group life, group dental and institutional annuities.

After Mullaney was promoted to head Institutional Business in January 2007, the business achieved its best top- and bottom-line results that year.  Previously,  Mullaney served as the president of MetLife Auto & Home, MetLife’s $3 billion personal lines property & casualty subsidiary that insures nearly 4 million autos and homes nationwide. Under Mullaney’s leadership, Auto & Home delivered record operating earnings despite some of the worst hurricanes in U.S. history.  At the same time, the company distinguished itself for its quick and compassionate response to customers affected by these natural disasters.  From 2002 through 2004, Mullaney served as senior vice president for claims and customer service at Auto & Home, where he oversaw claims, business operations and services, and customer retention initiatives as well as the project management office.

From 1998 to 2002, Mullaney was responsible for MetLife’s voluntary benefits business.  In this role, he was responsible for creating and managing the sales, marketing and service platform for MetLife’s employee paid workplace products, including group life, group auto & home and group long-term care insurance, as well as products offered by MetLife’s Hyatt Legal subsidiary.  During the four years he oversaw the business, revenue increased by 50 percent.  In 2000, he received added responsibility for MetLife’s national service center, which provides financial and administrative services to middle market customers in MetLife’s Institutional Business segment.

From 1996 to 1998, Mullaney served as the vice president overseeing MetLife’s relationship with the company’s largest institutional customer – General Motors.  Prior to this position, he headed MetLife’s National Accounts customer units in Schaumburg, IL and Orange, CA and also led the National Accounts claim operations.  He was promoted to vice president in 1990 and joined MetLife in 1982.

Mullaney currently serves as the Chairman of the New York Blood Center's Volunteer Leadership Campaign and is a member of the board of directors for the Employee Benefit Research Institute; MetLife Auto & Home and MetLife Bank. He has also previously served on the boards of the Insurance Information Institute, Insurance Institute for Highway Safety and the Rhode Island Philharmonic, among others. In 2007, Mullaney was named to Irish America Magazine's "Business 100," recognizing the top 100 Irish-American business leaders in the United States. He received a B.A. from the University of Pittsburgh, his M.B.A. from Pace University and a chartered life underwriter designation from the American College.