What makes the group program different?
How can I get insurance quotes or participate in the group insurance program?
What are my payment options?
What happens if I retire or leave my company?
What happens if I go on short-term disability?
Is the claims service any different for group customers?
What makes MetLife Auto & Home's group program different from policies provided outside this program?
Because your employer/association has arranged to provide you access to this program as a company benefit, we are able to provide discounted rates and special other “perks” because you are part of a participating group. Your employer may also provide the option of payroll deduction as a payment method – making it so easy and convenient, you will never have to think about writing another check.
You can be sure to expect the same best-in-class coverage, unique features and superior service that comes with every MetLife Auto & Home® policy.
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How can I get insurance quotes or participate in the group insurance program?
Our Insurance Sales Center is ready to answer all your questions. For group customers, our consultants are available Monday through Saturday. We have extended weekday evening hours to give you more accessible, convenient service.
• Auto quotes. Click Instant Auto Quote and enter the requested information.
• OR call toll-free at 1-800-GET MET8 (1-800-438-6388) to speak with a licensed consultant.
• Application and general insurance questions. Call 1-800-GET MET8 (1-800-438-6388) during operating hours (Eastern Standard Time) Monday through Thursday, 8:00 a.m. to 10:00 p.m.; Friday, 8:00 AM to 9:00 PM, and Saturday, 9:00 AM to 4:30 PM. Or email your questions anytime to: GpAutoHome@MetLifeservice.com
• Or you can locate one of our local Group-specific agents for an in-person consultation.
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What are my payment options?
MetLife Auto & Home's group insurance program offers you many payment options so you can choose what's easy and convenient for your lifestyle. With most options, your premium payments are divided equally throughout the policy term (in some cases a down payment is required). Your options may include:
• Payroll deduction makes paying your premium easy and convenient
• Monthly recurring credit card
• ExpressIT®, which makes automatic deductions from your personal bank account
• Traditional home billing
• Mortgagee billing for home and condo insurance customers
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What happens to my insurance policies if I retire or leave my company?
No worries! You could continue your MetLife Auto & Home coverage without interruption. (Subject to applicable law, individual qualification and local availability. If you moved interstate upon your termination, not all policies are available in all states.) Although payroll deduction will obviously not be available if you retire or leave your company, you may be able to pay your insurance premiums through our ExpressIT® our bank account deduction option, or by credit card, home billing, or, in some cases, pension deduction.
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What happens if I go on short-term disability, such as maternity leave, and my premium is deducted from my paycheck?
Your MetLife Auto & Home insurance coverage will stay in effect throughout your leave, subject to policy terms. However, if you were on payroll deduction and you're not receiving a regular paycheck from your employer, you will receive a bill directly from MetLife Auto & Home. When you return to regular employment, your payroll deduction can restart with a simple phone call to 1-800-GET MET8.
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Is the claims service any different for group customers?
No, claims can be reported 24 hours a day, 7 days a week. Just call 1-800-854-6011.
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