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MetLife has developed an award-winning1 suite of online service portals that can help make managing your benefits program simple and easy. Through our comprehensive online portals, MetLink® , MyBenefits, and MetDental.com, MetLife creates an end-to-end service experience that take work off your plate so you can focus on the bigger picture. And, our high standards in technical innovation and service, combined with our expertise in employee benefits, can help us meet the needs of our customers now, and in the future. The three portals provides employers, employees, and dental providers easy online tools that enable them to manage their benefits plans efficiently. The result is a seamless and efficient experience for all.

MetLink makes benefits administration simple MetLink is an easy-to-use online portal designed to provide benefits managers real-time2 access to their benefits information. It’s easy to enroll employees, submit and check the status of claims, and process and pay bills. And, with reporting features and access to regulatory and legislative releases, you have immediate access to the valuable information you need. If you manage more than one MetLife product, you can also enjoy the added benefit of a single, easy-to-use interface that make managing multiple benefits almost as easy as managing one.

MyBenefits empowers your employees to take control of their benefits Helping employees understand their benefits — and giving them the tools to maximize them — is easy when you offer MyBenefits, MetLife’s online service portal for employees. Employees are provided a comprehensive and personalized picture of the choices available to them, which allows them to make more informed benefits decisions. Through proactive service e-mail communications from MetLife, they may also receive the status of their claims and other important information related to their benefits. We make it easy for your employees to access the information important to them and also provide unique solutions to meet your company’s needs. Your employees can even access MyBenefits directly from your company’s intranet, eliminating the need to reenter a user name and password. In addition, we can integrate specific capabilities into your company’s intranet to create a completely seamless benefits experience for your employees. When employees understand the value of the programs you offer, you can reap the benefits of a happier, more loyal workforce. And, when employees have the tools to manage benefits themselves, you have less of the administrative burden associated with fielding benefits questions and requests.

MetDental.com helps dental providers more effectively manage their business so they can focus on their patients MetDental.com is an online resource that can help reduce time and expenses associated with office tasks, so dental providers can devote more time to patient care. MetDental.com also helps to promote better dentist-patient relationships by making interaction with MetLife more efficient. Online access to key information enables providers to quickly answer questions employees may have about eligibility, plan design, and pre-treatment estimates. In addition, claims can be submitted online and payment can be made via Electronic Funds Transfer (EFT), resulting in faster processing and payment.

 

1 MetLink received the 2004 E Fusion award from A.M. Best Co and was recognized as the 2005 Webby Worthy by The Webby Award, webbyawards.com, July 2005. MyBenefits received the 2005 Web Award for Outstanding Website, 2005 Web Award, Web Marketing Association, www.webaward.org.
2 Transactions are in real-time except when the systems are undergoing scheduled or unscheduled maintenance or interruptions.


 
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