Maria R. Morris
Executive Vice President,
Technology & Operations
MetLife, Inc.
Maria R. Morris is executive vice president and head of technology and operations for MetLife. She was appointed to this position in January 2008. In this role, Morris oversees MetLife’s information technology group, the customer sales and service group, group capability sourcing, internal audit and corporate real estate and services.
Previously, Morris served as executive vice president, employee benefits sales within the Institutional Business segment for MetLife. Since December 2005 she oversaw the group insurance and the retirement and savings sales forces that generated approximately $14 billion in annual revenue. Under Morris’s leadership, Institutional Business achieved record sales and drove strong revenue growth, due in part to the retention and expansion of the company’s extensive client relationships.
From 2003 to 2005, Morris served as senior vice president of group insurance sales and individual disability. In this role, she was responsible for MetLife’s small business center, group regional operations and individual disability product and sales. In 2004, she assumed oversight of the company’s National Accounts organization as well as voluntary benefits and group insurance service operations.
As the vice president of MetLife’s group disability business from 2000 to 2003, Morris had profit and loss responsibility overseeing product development and management as well as claims operations. From 1996 to 2000, Morris had similar responsibilities for MetLife’s dental product and also managed the preferred dentist network. Under her leadership, revenue grew 20% and profitability grew 200%, while an efficient claims model was implemented. Morris joined MetLife in 1984, first as an account administrator in the company’s National Accounts organization, and then held a number of roles with increasing responsibility.
Morris is a selected member of the YWCA Academy of Women Achievers. In 2005, Morris was recognized by Profiles in Diversity Journal magazine as a number of “Women to Watch.” Morris serves on the boards of MetLife Services East Private Limited, MetLife Global Operations Support Center Private Limited and MetLife Securities, Inc. She is also a member of the boards of INROADS, Inc. and All Stars Project, Inc., non-profit organizations focused on developing young people. Morris holds a B.A. from Franklin and Marshall College, magna cum laude, where she was elected to Phi Beta Kappa.
