William J. Mullaney
President, U.S. Business
MetLife, Inc.
William J. Mullaney is president of the U.S. Business organization at MetLife, a leading provider of life insurance, annuities, dental and disability insurance as well as retirement and savings products. Mullaney was named to this position in August 2009 upon MetLife’s combination of its Institutional and Individual Businesses, as well as the Auto & Home unit, into one organization.
MetLife’s U.S. Business serves over 60,000 group customers, including over 90 of the top one hundred FORTUNE 500® companies, and provides protection and retirement solutions to millions of individuals. In 2008, the U.S. Business had combined premium, fees and other revenues of $28 billion, with over $2.7 billion in operating earnings.
From January 2007 through July 2009, Mullaney was president, Institutional Business, which provided insurance and retirement benefits to employers of all sizes in the United States. During his first year as the head of Institutional Business, Mullaney oversaw the achievement of record top- and bottom-line results. In 2008, Institutional Business generated $16.6 billion in premiums, fees and other revenues as well as $1.7 billion in operating earnings. At the end of 2008, MetLife continued to hold the number one position in many group insurance markets, including group life, group dental, institutional annuities and group auto & home.
Previously, Mullaney served as the president of MetLife Auto & Home, MetLife’s $3 billion personal lines property & casualty subsidiary that insures nearly 4 million autos and homes nationwide. Under his leadership, Auto & Home delivered record operating earnings despite some of the worst hurricanes in U.S. history. At the same time, the company distinguished itself for its quick and compassionate response to customers affected by these natural disasters.
From 2002 through 2004, Mullaney served as senior vice president for claims and customer service at Auto & Home, where he oversaw claims, business operations and customer service. From 1998 to 2002, he was responsible for MetLife’s voluntary benefits business. During the four years he ran this business, revenue increased by 50%. He joined MetLife in 1982.
Mullaney serves as a member of the board of directors for the Employee Benefit Research Institute, MetLife Auto & Home, MetLife Europe Limited, MetLife Bank and MetLife Foundation. He also is the chairman of the New York Blood Center’s Volunteer Leadership Campaign. In 2007 and 2008, Mullaney was named to Irish America Magazine’s “Business 100,” recognizing the top 100 Irish-American business leaders in the United States. He received a B.A. from the University of Pittsburgh, his M.B.A. from Pace University and a chartered life underwriter designation from The American College.
