Career Areas

Administrative opportunities exist in all areas of MetLife. Such positions are vital to the inner workings of our business. It allows each department to ensure a high, efficient level of service while seamlessly moving closer to our goal of building financial freedom for everyone. These positions include: Secretaries, Operators, General Clerks, Research Assistants, Support Assistants, Business Analysts/Consultants, Operations Analysts, Installation Specialists, and Data Support Assistants. Each relates to their administrative functions according to their area of business and often act as the 'glue' that holds a particular department together. One example is the role of business consultants performing as liaisons to IT on the business side and standing out for their analytic contributions.

An administrative position allows educated and skilled workers to closely learn the ins-and-outs of a particular business department. It can serve as a good springboard to other areas of opportunity within MetLife. Classes in computers and business effectiveness, offered by MetLife's Learning & Development Group, ensure that one's skills constantly evolve. The organizational function of every administrative person makes such positions indispensable and highly valued.

Being a world leader in insurance and financial services, you can imagine how important our actuarial staff is to the financial strategy and management of our company.   As a crucial part of our business and finance teams, actuaries are afforded a stimulating work environment, challenging assignments and ample opportunity for professional development.

For example, the actuarial development program provides intensive preparation for actuarial entry and executive-level assignments. The program itself offers rotational job assignments and reimbursements for exam fees, preparatory classes and study materials. Graduates must have successfully completed a college-level major in mathematics, have a GPA of 3.3 or higher, excellent communication and computer skills, credit for at least one actuarial exam and a commitment to attaining fellowship in the Society of Actuaries, or the Casualty Actuarial Society.

Whether you're an experienced actuarial professional or a recent college graduate, MetLife is committed to, and accountable for, developing actuaries so that they can make a major, successful impact on the future of our great company.

MetLife's internal auditing department is responsible for auditing throughout MetLife and its affiliates, encompassing all of our worldwide business activities.  Simply put, this is a team that determines how to measure and evaluate the effectiveness and efficiency of our business activities.

Our auditing department is made up of a diverse group of business and technical specialists with industry and company-specific experience.  Almost half of our associates have joined the department from other areas of the company, including major lines of business, information technology, financial management, investments, legal affairs, and our international and domestic subsidiaries.  Many other team members have come from major accounting firms and financial services companies.  We believe this diversity of background is a key advantage in helping us achieve our goal of providing value-added, world-class internal audit services for the enterprise.

Business professionals with auditing experience, and related education and credentials will find opportunities to grow and develop at MetLife.

Yes there are outstanding banking opportunities at MetLife. With the establishment of MetLife Bank in 2001, we've continued our expansion into the financial services arena with FDIC insured savings solutions that provide consumers with a better return by taking a new approach to savings.  MetLife Bank offers rates that are consistently among the highest in the nation and provides account access with access by phone, online, mail or with a savings specialist.

But the most important aspect of MetLife Bank is the people who make it work. Through our sales force and call centers, our expert banking advisors provide a personal connection and ensure the level of service we provide is also second to none.

So, whether you're a seasoned banking professional who's looking for a unique opportunity, or a financial professional from any one of a wide variety of financial backgrounds, MetLife Bank offers the excitement and innovation of a fast growing business.

The claims department is designed to help customers resolve loss issues in a timely and positive manner. As a member of the claims team, you have more customer contact than any other group. This means that it is vital to utilize keen interpersonal skills in maintaining MetLife's reputation for excellent customer service.

This department offers a wealth of opportunities starting from entry-level to management. The ideal candidate for this department is outgoing with a strong customer service orientation, and an intellectual curiosity. If you are self-directed and thrive on multi-tasking, you will find claims exceptionally rewarding. The complexity of your claims responsibilities will vary with your level of experience.

People with diverse backgrounds make up this department. You'll find the right-out-of- college entry level employee, the former trade person hired to be an estimator/outside adjuster, the nursing professional hired to evaluate claims as medical consultants, and the former police officer hired for our special investigative units.

Those who've succeeded in claims have a genuine concern for teamwork and a cooperative spirit. They value order, quality and accuracy, and possess the flexibility to adapt and work effectively in different situations, with a variety of individuals and groups.

MetLife has established an identity in the marketplace that not only informs people about the quality of service and the personal attention we provide to our clients, but also conveys our understanding of the challenges and joys of life that all people share.  For us to maintain and enhance our brand, the corporate communications department develops internal and external relations strategies that effectively communicate our values and vision to our customers, employees and shareholders.  Corporate communications encompasses public relations, internal communications, advertising and promotions, creative services and corporate contributions.

The scope of the work we do within corporate communications is far-reaching and ever evolving.  Communications professionals with a high level of enthusiasm, business savvy and team spirit will find that MetLife is a place where they can excel.

When you stop to think about what makes MetLife run so effectively, you realize much of the success comes from the behind-the-scenes services.  The corporate services team is responsible for all enterprise services, like procurement, real estate, records and information services, travel, and food services for all owned and operated MetLife properties.

Unlike other companies, MetLife's corporate services team functions strategically at an enterprise level, rather than transactionally.  We are comprised of real estate professionals who handle lease negotiations, property and strategic portfolio management.  We are procurement and travel specialists who purchase over $2 billion in services and commodities, ensuring that we meet the needs of all our organizations within the enterprise.

By making the most of your impressive background in corporate real estate, keen contract and term negotiation skills, or strategic procurement capabilities, you will be creating a win/win situation for our internal clients and adding a tremendous economic value for MetLife overall.  What's more, you will do so with autonomy and authority in a team-oriented, results driven environment.  If you are a team player and an innovator who can effect change, you will be recognized and rewarded for your efforts.

The capable team of MetLife's Customer Response Center (CRC) shares a common mission - that all customers are "Met for Life."  By balancing the efficiencies of new technologies with the personal touch of highly trained and motivated professionals, we are able to deliver solutions and services that exceed our customers' expectations.  We thereby earn their loyalty.

The CRC is fast-paced, receiving over 26 million calls and e-mails annually. People who are highly customer service-oriented thrive here, and we reward our staff with incentive programs and valuable recognition awards. It's no wonder that MetLife's low staff turnover is a model for the industry.

Everyone in CRC is provided with comprehensive classroom and on-the-job training, and experienced mentors are [always] available for new hires. Employees are encouraged to advance and expand their roles within the CRC, and within MetLife.

Opportunities in the CRC include frontline leadership, product coordination, quality management, business solutions planning, compliance and procedures, network/resource management, and learning & development.

Simply said, we put what MetLife does best online. By utilizing the speed and reach of the Internet, we can provide our customers with added convenience and value, as well as enhancing revenues, increase customer retention and provide cost reductions for the company. Our goal is to unify the entire customer experience, enabling them to connect with us, move in and out of service channels, and benefit from the best fusion of expertise and online service.

With the strategic direction of our eBusiness leadership group and the strong commitment of management, we've launched Internet portals for all of our individual lines of business - most notably, Individual, Auto & Home, MetLife Bank and the award winning "MyBenefits and MetLink portals" that service our employee benefits business.

The future success and growth of MetLife is strongly linked with our ability to provide innovative, high quality online services. So if you're an ebiz pro, or you want to move into the exploding e-business arena, MetLife is clearly a company to consider. We seek highly skilled, creative and immensely dedicated professionals from all backgrounds to take advantage of our exciting opportunities to work as a leader in a matrix environment.

Ensuring the financial vitality and integrity of a company like MetLife  takes many talented professionals from a wide range of financial disciplines. The finance group at MetLife is made up of individuals with knowledge and experience in many areas, including actuarial, risk management, strategic planning, financial operations, corporate controllers, tax, treasury, mergers and acquisitions, and investor relations. These are the people who make assessments of financial performance, create strategies enhance growth and communicate with Metlife's shareholders. Finance is an exciting and dynamic place to be.

Whether you're an experienced professional from any one of a myriad of financial backgrounds with a degree, or a college graduate without industry experience, we'll provide you with the tools, training and opportunities you need to reach your professional goals. We encourage mobility across business lines and provide a friendly, open environment where you can gain wide-ranging industry experience without ever having to leave the company. We're seeking well-rounded individuals with excellent consulting skills who want to do more than just crunch numbers. Because, after all, this is more than just figures. It's leadership. It's strategy. It's the business of MetLife.

Building financial freedom and security for our customers is what being a MetLife financial service representative is all about.  Their dedication to understanding the needs of our clients, the knowledge of the products we offer, as, well as the climate and condition of financial markets is paramount in providing our customers with peace of mind.

Starting a career in financial services doesn't necessarily require a financial background. Two characteristics we especially look for are a genuine sense of caring and the desire to learn. It begins with a rigorous selection process, where you'll have the chance to assess the position and the company assesses your abilities - determining together whether a career in financial services is right for you. Once you've obtained the required life/health licenses and FINRA registrations, you'll become a part of the team and begin your training - an on-going program that will provide you with the tools, information and opportunities to build a successful and satisfying career.

We offer incentive and reward programs to recognize company-leading productivity and strongly believe that your individual growth is limited only to your personal drive and desire for success.

MetLife human resources provides expertise and strategic partnership to business leadership teams.  HR's focus is to enable business leaders to attract, retain, develop and leverage human assets.  Through this partnership, HR aligns the strategic business unit plans with enterprise growth and innovation goals that impact performance.

To succeed in HR at MetLife you will need to be focused, innovative and passionate about our business.  Join us if you want to play an integral leadership role in building programs, developing capabilities and identifying opportunities to maximize human capital that will shape the future of the company.  Our team is focused and committed to delivering high quality, cost efficient products and services to ensure the success of our clients.  Our workplace values people, diversity and our corporate responsibility.

MetLife has been rated one of the best places to work by Working Mother magazine.  A generous benefits package supports a balanced lifestyle.  There is a wide range of HR opportunities across the United States and we encourage you to consider MetLife.  

One of the keys to MetLife becoming a global financial services giant will be the use of information and technology. With so many different needs for each of our lines of business, our IT group works closely with each department - identifying and providing the systems and infrastructure that meet our needs today and grows to meet the challenges of tomorrow.

To accomplish this, our IT professionals must be more than just technological experts. We need multi-talented and diverse individuals with an understanding of our business and our goals, and team players with creative insight and strong interpersonal skills. In short, we're looking for "renaissance people" who understand the big picture and possess the combination of business and technological skills necessary to keep up with the ever-changing environment. And to help with that task, we provide training programs throughout your career that help keep you informed and also allow you the freedom to focus on a specialized area or broaden your knowledge, enabling you to choose your path to career success.

We've laid the groundwork for a new era of success in the financial services industry that everyone at MetLife is excited about. If you're the kind of person who can bring energy and enthusiasm to the work environment, and has the ambition to succeed, there's never been a better time to consider the opportunities available with MetLife.

The role of our investment department is critical to the success of the enterprise. It's where more than 400 of our people manage over $340 billion of investments, contributing significantly toward the company's earnings and helping to maximize shareholder value. For individuals with MBA degrees, we offer opportunities in fixed income, global research, portfolio management and real estate investments. For undergraduates, our investment analyst position is the ideal training ground to get hands-on experience in investment management

Investment Analyst
MetLife is growing into a world leader in financial services and therefore, the investments department is an especially exciting place to be.  The analyst position is an exceptional opportunity to gain investment analysis and portfolio experience. Graduates with business degrees earned with a minimum 3.2 GPA, an interest in fixed income, global research, portfolio management and real estate investments, excellent analytical abilities and strong computer literacy are encouraged to apply.

The mission of MetLife's legal affairs department is to provide exceptional professional services to our business partners and to be the best in class in all of our disciplines. The mission statement illustrates what MetLife is all about. We strive for excellence while working in partnership with our business clients.

Legal affairs is a multi-dimensional organization made up of law departments on a corporate and subsidiary level, a government relations team and the corporate secretary's office.  If you are working in our law department, you will find that practicing law at MetLife compares favorably with practicing at a law firm. Here, you'll get the benefit of being closer to the client's business, learning from the inside how the business works and applying this knowledge to provide the finest legal services. And as part of a larger organization, there will be opportunities for advancement both inside and outside of legal affairs.

At MetLife you'll also get the tools you need to keep up with substantive changes in your legal practice.  Our support of Continuing Legal Education will provide you with the opportunity to earn the credits you need to maintain your license.  And, in order to broaden your skills beyond the legal profession, you'll have the opportunity to enroll in vital business courses -- right from your desktop.

In our corporate law department, our practice areas range from structuring corporate equity and debt offerings with associated regulatory registrations and other filings, to giving legal advice to our major lines of business -- on issues  ranging from  product development, marketing, business development and Mergers Acquisitions activities to handling intellectual property, contracts, immigration and litigation matters. In addition, we provide legal counsel in the investments area with services ranging from originating mortgage loans and real estate purchases, to assisting with new corporate debt and equity investments.

Marketing plays a pivotal role in positioning MetLife and MetLife's wide array of insurance and financial services products for business success. MetLife's core marketing functions work together to provide the insight and knowledge needed to generate successful, comprehensive, end-to-end solutions that are critical to our varied lines of business.

From conducting market research and analyzing competitive intelligence to identifying market opportunities and developing communications programs, careers in marketing at MetLife are as dynamic as the markets we serve and as diverse as the marketing functions we perform.

We actively seek experienced marketers with proven track records of success in the following disciplines:  market research, competitive intelligence, communications, database management, lead generation, marketing strategy, business development and sales support, incentives and recognition, field marketing, and multicultural marketing.

As a team, the clinicians at MetLife work with case managers, claimants, physicians, employers, and customers daily to ensure optimal recovery, educate on medical and disability issues, and develop medically appropriate, safe, return to work plans.

Our goal is to accurately assess the claimant's medical condition, the impact of the condition on their functional ability and their return to work prognosis. Our clinicians intervene to positively impact a successful return to work by recommending, educating and negotiating with all parties for any necessary workplace accommodations. While we do not dictate or arrange treatment, the clinician may make recommendations as to an appropriate duration of disability for a particular medical condition, or they may medically manage and intervene on a claim with the goal of return to work.

This group is primarily made up of the following positions: nurse consultants, vocational rehabilitation consultants, psychiatric clinical specialists and internal physician consultants. Relevant degrees and licenses are required along with 3-5 years of related clinical experience. Clinicians benefit from flexible work arrangements including a Monday - Friday first shift work schedule.

Continuing education is of vital importance to the disability department.  MetLife not only supports employees in pursuit of their learning goals including tuition reimbursement for related education, but also offers frequent in-house training and seminars on medical, disability and business-related topics.  We are a high performance based environment, meaning that expectations and goals are made clear, training and tools are provided to help employees meet their goals, and recognition is given to high performers.  One such recognition is demonstrated in our annual incentive plan and can be considered an important part of MetLife's total compensation package.

Making significant decisions that affect an individual's financial and protection planning requires a professional who possesses good judgment, business acumen and sound analytical skills. These skills and competencies are needed to identify and calculate the risk of loss from policyholders, establish appropriate premium rates and write policies that cover these risks. In making these determinations, the underwriter acts as the main link between the insurance carrier and the insurance agent/broker. Most underwriters specialize in one of three major categories of insurance:  life, health, or property and casualty.

MetLife underwriters understand that their work is not just about calculating numbers. Behind every strategy and action they take are people who will be affected by their decisions. For this reason, we encourage our underwriters to apply both their life and business experience to their decision-making. Given MetLife's global reach, an international perspective is always valuable in understanding a customer's unique needs. Additionally, we seek people who are flexible and creative strategic thinkers. Underwriting can be a rewarding career for anyone who enjoys analyzing complex and detailed information. Excellent communication and interpersonal skills are essential, as much of the underwriter's work involves building relationships with agents and other insurance professionals. Many of our entry-level underwriters come to us with a degree in business administration or finance, others with courses or experience in accounting.

Wellness and fitness services designs and implements programs that maximize the health and well being of our employees associates to help them be productive while enabling the company to save on medical costs. Professional staff include health educators and exercise physiologists who prepare company-wide health campaigns, operate seven company fitness centers and develop health media and Web applications that enable associates to become fully informed about health issues. 

The wellness and fitness team has a diverse set of skills that permit MetLife to accomplish a strategic assessment of health needs; development of company-wide health campaigns using scientific principles of health communication and behavior change; implementation of medically appropriate exercise programs that are safe and effective; and administration of  a unique wellness network comprised of lay volunteers who offer our programming in 60 dispersed sites. Wellness and fitness services partners with MetLife's internal communications group to educate associates on current health issues, and to encourage use of its programs. As part of the benefits department, team members play an important role in MetLife's long-term strategy to improve consumer health knowledge and behaviors while helping associates and dependents protect and improve their health status through healthy living.

Team members must be college graduates trained in Health Education, Exercise Physiology or a related field. We prefer to hire professionals who have earned a Masters degree in the appropriate fields. To stay current in the industry and to acquire new skills, we encourage all to be members of professional organizations and attend industry conferences. Our associates are expected to engage in management training and their own professional continuing education.