Customer Service: 1-800-880-1800
Hearing & Speech impaired individuals may
communicate with any of MetLife's 800 numbers using
a text telephone device and AT&T's Relay Services
1-800-855-2880 (TTD/TTY)
1-800-855-2881 (TTY Only)
Claims Submission
PPO Dental
PO Box 981987
El Paso, TX 79998
PPO Vision
PO Box 981987
El Paso, TX 79998
Grievances
PPO Dental
PO Box 3532
Laguna Hills, CA 92654-3532
Individual Plan Support (non-group benefits)
Billing and/or service:
Enrollment Assistance:
1-800-750-4303
1-800-936-0324
Client Support
Group Billing & Eligibility
1-800-750-4303
PO Box 30910
Laguna Hills, CA 92654-0910
Client Broker Services &
Enrollment Kits
1-800-204-0463
Provider Support - Dental
Provider Services
1-800-635-4238
Customer Service
Tel: 800-880-1800
Hearing & Speech impaired individuals may contact Customer Service at 1-800-880-1800 using a text telephone device and AT&T's Relay Services:
1-800-855-2880 (TTD/TTY)
1-800-855-2881 (TTY Only)
Contact Provider Services for:
- Roster & capitation questions
- Facility Reference Guide
Contact Customer Service for:
- Eligibility information
- Claim status
- Plan & product information
- Emergency referral
- Request ID card
Referrals (Dental HMO Plans)
SafeGuard Health Plans
PO Box 30920
Laguna Hills, CA 92654-0920
Claims (PPO/Indemnity) Dental
SafeHealth Life Insurance Company
PO Box 981987
El Paso, TX 79998
SafeGuard Dental HMO Claims
(Encounters, Utilization, Specialty Care, Referrals)
PO Box 981987
El Paso, TX 79998
Provider Support - Vision
Provider Services
1-800-635-4238
Contact Provider Services for:
- Administrative questions
Quality of Care (Providers)
Vision Director
95 Enterprise, Ste. 200
Aliso Viejo, CA 92656
1-800-880-1800
Vision Claims
PO Box 981987
El Paso, TX 7999
Need More Information
Contact Customer Service1-800-880-1800
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