Accessing dental or vision care in the US
You can seek care from any licensed dental and vision care provider that you choose. There are no networks to consider. Claims will be paid based on the usual, customary, and reasonable rate for that service, and reimbursement will be issued based on your plan provisions.
Seek care from your chosen Dental or Vision Provider. Instruct your provider to call 1-866-217-5631 to obtain benefit and billing information. This number is also located on the back of your ID card. If the provider is willing to submit the claims on your behalf, you will only be responsible for any applicable deductible, coinsurance and/or copayment at the time of service. If the provider does not submit the claim on your behalf, you may need to pay for services out-of-pocket and submit a claim form along with receipts to: Trustmark, P.O. Box 25946, Overland Park, KS 66225-5946.
Claims can also be submitted online via eBenefits at eBenefits.metlife.com.