Contact Us

Contact MetLife at 888-466-8640

Prompt:

1 – Life Insurance

1 – Statement of Health questions

2 – Report a death or status of previously reported death

3 – Beneficiary questions or verbal confirmation

4 – Conversion questions

2 – Disability

1 – To file a new disability claim

2 – If you are returning a call to your case manager and have their extension

3 – To obtain status or ask questions regarding a previously reported disability claim

We’re available Monday through Friday, from 8:00 a.m. to 11:00 p.m. Eastern Time.

You may contact us for any reason, including to file a complaint, submit an appeal or grievance, or to file a claim, using the contact information below. You have the right to appeal an adverse benefit determination regarding your claim or application for your insurance. We promise there will be a full and fair review of your appeal based on the additional information you provide.