Our portfolio is supported by the following exceptional customer tools and services:
Return to Work (RTW) Support
At www.metlife.com/returntowork, we provide tips to employers for building RTW programs, ensuring a supportive response to your employees experiencing a disability.
Employee Assistance Program (through MHN)1
A confidential counseling and referral service that assists employees and their immediate family members with behavioral health well-being and life issues.
Comprehensive Reporting Suite
Provides detailed information on claim experience, demographics and claim metrics to help maximize your plan’s efficiency.
MetLink - On-line solution for employers
Allows you to quickly and conveniently administer MetLife employee benefit programs.
MyBenefits - On-line site for employees
Provides your employees with online access and administration of their MetLife benefits.
Proven Claim and Service Model
Our experienced resources and their compassionate, knowledgeable approach to service help to ensure an accurate and timely claim management process.
1EAP is available to STD and LTD groups of 10+ covered lives, however not available on VSTD or VLTD. EAP services are provided through an agreement with MHN, Inc. MHN,Inc. is not an affiliate of MetLife and the services they provide are separate and apart from the insurance and/or services provided by MetLife.