Disability benefit claim and absence management are driven by experienced resources that are responsive, compassionate and respectful while delivering timely and accurate claim and leaves decisions and services
CLINICAL MODEL AND EXPERIENCED RESOURCES —
A dynamic clinical model with significant Return to Work (RTW) expertise facilitates return to work for employees as soon as medically possible. MetLife’s clinical model reinforces the need to manage claims based upon their individual merits, resulting in engagement at the appropriate time to best meet the needs of employees, rather than at predetermined fixed intervals
WORKFORCE MANAGEMENT SOLUTIONS —
Our Workforce Management solutions are designed to reduce administrative burden, mitigate compliance risk and keep employers and employees informed. As a result, many issues that require the employer’s attention are eliminated, allowing more time for employers to focus on their business — not on benefits administration.
POSITIVE OUTCOMES —
Our clinical model and absence management processes enable us to improve the accuracy of claim and leave of absence durations, resulting in increased productivity in the workplace. Leave coordinators are experienced in understanding entitlements available to employees under the FMLA and company-sponsored leaves, and with our Return to Work expertise, employees return to work, at the clinically appropriate time, and faster than the industry average.