Questions? We're here for you!
- For Statement of Health questions, call MetLife at 800.638.6420, prompt 1.
- For active employees’ life insurance, notify your employer to initiate a claim.
- For claim questions once a claim is submitted, call MetLife at 800.638.6420, prompt 2.
- For Continuation & Conversion questions, call MetLife at 1-877-275-6387.
- For enrollment questions, contact your benefits administrator. New Hires have 31 days to enroll from date of hire. All other employees can enroll during the Columbus City Schools annual enrollment period.