EMEA Website Privacy Notice
What information does this Privacy Notice cover?
This Privacy Notice explains how MetLife Investment Management companies located in the EMEA region use and share personal data that you submit through this Website, as well as personal data that we collect when you visit our Website or through the tracking technologies described here and in our Cookie Policy (which forms part of this Privacy Notice).
For the purpose of this Privacy Notice the following entities are data controllers of your personal data:
- MetLife Investment Management Limited (London, UK), EC4R 3AB
- MetLife Investment Management Europe Limited (Dublin, Ireland), D02 HC80
- PineBridge Investments Europe Limited (London, UK), WC1B 3AU, and its branch office in the Dubai International Financial Centre
- PineBridge Benson Elliot LLP (London, UK), WC1B 3AU
- PineBridge Investments Ireland Limited (Dublin, Ireland), D02 DH34, and its branch offices in the Netherlands and Sweden
- PineBridge Investments Deutschland GmbH (Munich, Germany), 80539
- PineBridge Investments Switzerland GmbH (Zürich, Switzerland), 8001
Together “MetLife Investments”, “us”, “we” and “our”.
This Privacy Notice only applies to personal data collected on the website: https://investments.metlife.com (“Website”). It doesn’t apply to other websites, even if they are linked from our Website.
This Privacy Notice should be read together with any additional privacy notice that we may provide to you when we collect or otherwise process your personal data.
If you are our client or collaborate with our clients (e.g. employee or legal representative) you can find more information on how we process your personal data in the Privacy Center of this website.
What types of personal data do we collect about our online visitors?
We collect personal data when you:
- Provide your personal information through this Website, for example by entering your details in the “Contact Us” section or other available forms.
- Contact us using any other available channel on this Website
- Browse and navigate our Website (e.g. when information is collected through cookies)
- Register or log into our “Client Portal”
This Personal Data may include:
- General Identification and Contact information, such as your name, nationality, and contact details including address, email, phone number(s)
- Job-related information, such as the company where you work and your job title
- Device and Online Data, such as IP address, ISP (internet service provider), website usage, and other information collected using cookies or similar technologies. We may also combine this information with personal information
- Product interest or preferences, data that we may collect when you ask information about specific products, for example using the section “Contact Us”
- Communication data, including personal information contained in complaints, comments and other communications you submit to MetLife Investments using the available communication channels on this website
- Log-in data, such as the username and password you use to access our Client Portal
Cookies and Similar Technologies
Our Website uses cookies to collect and store information.
"Cookies" are small text files that may be placed on your computer or mobile device by websites that you visit. Cookies are widely used to enable websites to work more efficiently and they may contain data related to the function or delivery of the site, or they may allow a website to “remember” your actions or preferences over a period of time.
You can manage your preferences for cookies and similar technologies relating to information collected through our Websites by adjusting the available sliders to “On” or “Off” via the cookie preference bar, which you can access by clicking on the cookie widget located at the bottom right‑hand corner of the page. This enables you to manage the various purposes for which MetLife Investments seeks to use cookies.
For more information about the types of cookies we use on our Website and how to manage them, refer to our Cookie Policy
We can also use similar tracking technologies such as web beacons (also known as tracking pixels) to collect and store information.
“Web beacons (or tracking pixels)” are small pieces of data that may be embedded in images on the pages of websites and in email communications. We use web beacons in HTML emails that we send to recipients to determine whether they have opened or clicked on links in those emails. Technically this may involve transmitting information either directly to us or to another entity authorised by us to collect information on our behalf.
For example, web beacons may be embedded in emails we send you when you provide us with your email address and request to be contacted with information about our products.
You can opt-out of the use of Web beacons (or tracking pixels) embedded in the emails we send you by contacting us using the details provided in the section “How to contact us” of this Privacy Notice.
Why we need your personal data?
The table below provides further information on types of personal data we process, the reason why we need to process your personal data (“Purpose”), and the applicable legal ground (“Legal basis”).
| Purpose | Type of personal data | Legal basis |
|---|---|---|
| To support effective communication and ensure a high level of client satisfaction, acting on concerns and complaints raised. | General Identification and Contact Information Communication data |
To comply with our legal obligations Legitimate interest in maintaining relationship with existing clients |
| To provide you with marketing and promotional information, or to contact you to offer our products. | General Identification and Contact Information Product interests or preferences |
Legitimate interest in promoting our services; or Your Consent |
| To enable visitors to access the website securely and to monitor, maintain and improve website performance or track user activity. | Device and Online Data | Legitimate interests to operate and protect our Website; or Your consent |
| To enable our clients to securely access and use our Client Portal, and to monitor user access. | Device and Online Data Log-in data |
Legitimate interests to operate and protect the client-only section of our Website |
| For internal business purposes which may include business and disaster recovery, document retention/storage, IT service continuity (e.g. back-ups and helpdesk assistance) to ensure the quality of our products and services. | All the categories of data specified above (Section: What type of personal data do we collect about our online visitors) | To comply with our legal obligations Legitimate interest in providing our services or products and protecting our information systems |
To whom we disclose your personal data and why?
We may use and share your personal data with other companies in the MetLife Group to:
- receive services, such as IT services related to website administration and security,
- provide you with information about MetLife and PineBridge companies, our products, special offers and services that may be of interest,
- manage and maintain our professional relationship with you
- conduct internal oversight, monitoring and audit activities in relation to our business operations.
We may also share your personal data with third parties who help us provide our investment products and services to you, or when it is necessary to comply with our obligations. For example, we may share your personal data:
- with service providers (e.g. IT services) and law or consultancy firms that provide services to us
- with companies that print and distribute mailings or companies that help us to perform marketing activities
- with regulatory bodies, in order to comply with the law or rules that may apply to MetLife Investments
- with government agency or courts to comply with a search warrant or court order, or in case of investigations and law enforcement requests
We may transfer your Personal Data to other MetLife Group companies or third-party service providers located in the European Economic Area (“EEA”), in the United Kingdom (“UK”), in Switzerland or in Japan. In this case we rely on Adequacy Decision.
We may also transfer your personal data to recipients (including MetLife Group companies and third-party service providers) located outside your country, in particular in the United States, Hong Kong and India, whose legal framework does not guarantee a level of protection equivalent to that of the country in which you are located. When your personal data is transferred to another country, we may rely either on the Data Privacy Framework (DPF) for the US, when third parties have adhered to it, or on other appropriate safeguards under applicable data protection laws, such as EU, UK and Switzerland Standard Contractual Clauses and UK Addendum.
Please contact us if you would like further details about our data transfers or the standard data protection clauses we have put in place.
How we protect your personal data
The security and confidentiality of your information is extremely important to us. That is why we have contractual, organisational and technical measures in place to protect your personal information from unauthorised access and improper use. For example, the areas of our Website that enable or require you to submit personal information online use encryption to protect that information. We also review our security procedures periodically to consider appropriate new technology and updated methods.
How long will we keep your information?
We will typically need to retain your information throughout the duration of our relationship with you, and potentially beyond that point to comply with all applicable laws and privacy legislation to which we are subject, and to protect our legal rights in the event of a claim being made. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the purposes for which we process it and whether we can achieve those purposes through other means. Further details can be provided upon written request.
We safely and securely destroy data which we no longer need to keep in accordance with our data retention policies.
How will you know if we amend this Privacy Notice?
We keep our Privacy Notice under regular review to make sure it is up to date and accurate. This Privacy Notice was last updated on 16/06/2026.
Your Privacy Rights
This section explains your rights in relation to your personal data. The various rights are not absolute and are subject to certain exceptions or qualifications.
In order to exercise any of the rights described you can contact us using the details in the “How to contact us” section below
You have the right to:
- Withdraw your consent at any time
- Access your personal data, and obtain a copy, to see what information about you is processed by us
- Erasure of your personal data
- Portability of your personal data you have provided to us to other organisations
- Correct and update your personal data if it is inaccurate
- Restrict the use of your personal data while concerns you raise are resolved
- Object to particular ways in which we are using your personal data, for example, where the processing of your personal data is based on legitimate interest, or when we process your personal data for marketing purposes.
In addition, you can raise a complaint with us if you are not satisfied with how we use your personal data. We will do our best to address your concerns promptly.
To lodge a complaint to MetLife Investments about how we use your personal data in connection with this Website, please contact us using the details in the “How to Contact Us” section below
You also have the right to lodge a complaint with the competent Data Protection Supervisory Authority in your jurisdiction.
Direct marketing
We may offer you the opportunity to receive marketing communications from us about products, special offers or services that we believe may be of interest to you. Where we rely on your consent, you may withdraw that consent at any time. Where permitted by applicable law to rely on legitimate interests, you may also object to or opt out of receiving such communications. If you have signed up to receive emails, newsletters or other marketing materials from us (for example by providing your contact details in the “Contact Us” section of our Website), you can use the unsubscribe link included in our messages, where available.
You may also contact us using the details provided in the “How to Contact Us” section below to withdraw your consent, object to processing, or opt out of receiving marketing communications, as applicable.
How to Contact us
To contact MetLife Investments about this Privacy Notice, to exercise your rights or to lodge a complaint in relation to how we use your personal data on this Website, please use:
Country Specific Exhibit to the EMEA Website Privacy Notice - Dubai International Financial Centre (“DIFC”)
Last updated: March 2026
Privacy Notice
If you are a data subject for the purposes of the Dubai International Financial Centre (“DIFC”) Law No.5, Data Protection Law (“DIFC DPL”), the provisions of this Country Specific Exhibit also apply to you.
Purposes for Collection, Use, Transfer and Disclosure of Personal Data
In addition to the reasons outlined in the EMEA Website Privacy Notice above, we may also collect, use, transfer, and disclose personal data where such processing is necessary for the performance of a task carried out by the DIFC or for the DIFC to exercise its powers.
If you fail to provide us with certain information (such as information that is indicated as statutory or which is necessary to enter into a contract with us), we may not be able to provide certain services to you or conduct certain tasks in your favour.
Your Rights
In addition to the rights outlined in the EMEA Website Privacy Notice, the following rights apply under the DIFC DPL:
- To lodge a complaint with the DIFC Commissioner of Data Protection if you believe your rights under the DIFC DPL have been violated, who can be contacted at:
Dubai International Financial Centre Authority
Level 14, The Gate Building
+971 4 362 2222commissioner@dp.difc.ae
Your rights to have personal data corrected or erased will be honoured to the extent that it is technically feasible to do so. In addition, the DIFC DPL prohibits you from being discriminated against solely because of your exercise of your rights under the DIFC DPL.
In order to exercise any of your privacy rights, you can contact us using the details in the “How to contact us” section below
International Transfers of Personal Data
Where we transfer your personal data internationally to a country outside of the DIFC to a location that has not been deemed by the DIFC Data Protection Commissioner as having laws offering adequate protection of personal data, we have specified safeguards in place, such as our Group-wide data sharing arrangements, applicable standard contractual clauses or other appropriate safeguards. You may obtain more details about (including a copy of) these safeguards by contacting us.
Automated Decision-Making
You will not be subject to decisions that have a significant impact on you that are based solely on automated decision-making, except where we have a lawful basis for doing so and we have provided you with appropriate notification.
How to Contact us
To contact MetLife Investments about this privacy notice, to exercise your rights or to lodge a complaint in relation to how we use your personal data on this Website, please use:
Glossary
Data Controller is the person or organisation which decides the purposes and means of the processing of personal data either on its own or with others.
Personal data is any personal information relating to an individual who can be identified, directly or indirectly, by reference to that information.
Processing means any operation or set of operations which is performed on personal data such as collection, recording, organisation, structuring, storage, alteration, retrieval, consultation, use, disclosure, erasure or destruction.
Adequacy decision is a decision by the European Commission or UK Government or Swisse Federal Council or DIFC Data Protection Commissioner (as applicable) confirming that a country or territory provides an adequate level of data protection, thereby allowing personal data to be transferred to that country without additional safeguards.
Standard Contractual Clauses are model data protection clauses approved by the European Commission, used to safeguard personal data when it is transferred to countries outside the EEA.
UK Addendum means the International Data Transfer Addendum issued by the UK Information Commissioner’s Office (ICO), which must be used with the European Commission’s Standard Contractual Clauses to ensure personal data is protected when transferred outside the UK.
Data Protection Framework (DPF) refers to the EU‑U.S., and/or UK‑U.S., and/or Swisse-U.S. Data Privacy Framework, under which organisations can be certified to ensure that personal data transferred to the United States is protected in line with EEA, UK and Swisse data protection standards.
Data Protection Supervisory Authority: independent public Authority responsible for overseeing and enforcing compliance with Data Protection Law:
- A list of EEA Supervisory Authorities can be found on the European Data Protection Board website.
- In the UK is the Information Commissioner’s Office (ICO)
- In Switzerland is the Federal Data Protection and Information Commissioner (FDPIC)
- For the purpose of the Dubai International Financial Centre (“DIFC”) Law No.5 is the DIFC Commissioner of Data Protection.