While motivating workers and driving productivity continue to be key priorities for employers, the 2018 Employee Benefit Trends Study (EBTS) also shows that there is a real appetite among employers in Chile to build better workplaces — ones that cater to their employees' diverse needs through an optimized benefits strategy.
But this might be challenging. Our research shows that employees are less satisfied with their workplace — and their benefits — than many employers would like to think. In fact, the number of employees telling us they are satisfied with their job and benefits has fallen since we last conducted the study in 2013.
Businesses tend to overestimate the loyalty of their staff. While 68% of employees in 2013 told us they place a high value on benefits for their financial security, retirement or healthcare needs, that number has now fallen to just 27%. Employers are increasingly aware of this trend and have shown more drive than previous years to improve the workplace.