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Customer Service

If you are a member and need help by email, please email

If you need to reach Customer Service, please call the number on your ID card. Collect calls and reverse charge calls are accepted

If you do not have an ID card:

  • For questions about claims or service incurred within the US, please call the US Regional Service Center at +1-913-814-6142.
  • For questions about claims or service incurred outside the US, please call the Global Regional Service Center at +1-302-661-8674.

Sales Team

If you are interested in obtaining more information on MetLife Worldwide Benefits products or services, please feel free to contact MetLife Worldwide Benefits Sales.

Like most group insurance policies, insurance policies offered by MetLife contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Ask your MetLife representative for costs and complete details


Copyright 2014-2018 Metropolitan Life Insurance Company, 200 Park Ave., New York, NY 10166 - All Rights Reserved.
PEANUTS © 2018 Peanuts Worldwide LLC
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MetLife's worldwide benefits products are underwritten by Delaware American Life Insurance Company, a MetLife affiliate domiciled at 600 North King Street, Wilmington, DE 19801, and other affiliates.