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Global Service Platform

Global Service Platform

The Global Service Platform is an innovative system that connects all our service teams1 with realtime data. Account Management, customer service, claims, and clinical teams across the globe — even evacuation services — are connected, regardless of time zones, so we’re ready to help whenever you have questions.

Keeping your employees connected, virtually anywhere:

  • One System: Captures every interaction around the globe in real time.
  • One Status: All service teams1 can access the status, delivering a consistent and faster answer.
  • One Report: Insight into your employees’ experience with interaction reporting.

1 Information is only accessed by team members assigned to the case with a need to know the corresponding member’s information.

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We're here to help. 

Contact your local Director of Sales to discuss the right approach to meet your needs.

Contact a Worldwide Benefits Specialist

 
 
 
 
 

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MetLife's worldwide benefits products are underwritten by Delaware American Life Insurance Company, a MetLife affiliate domiciled at 600 North King Street, Wilmington, DE 19801, and other affiliates.