Skip directly to content

Medical Evacuation and Repatriation

Medical Evacuation & Repatriation

Medical Evacuation1

If a medical emergency arises and adequate facilities are not available locally, arrangements will be made to evacuate or repatriate the insured from their location to the nearest medical facility equipped to handle the emergency.

  • Seamless -  Member contacts our  24/7/365 Customer Service toll-free number, and MetLife creates the "warm transfer" to a medical professional with emergency and critical care background at our emergency assistance vendor.  
  • Comprehensive - The emergency assistance vendor will assess the situation, provide treatment advice, or make arrangements with a local provider to treat the patient. If a medical condition cannot be treated locally, all necessary arrangements will be made to evacuate the patient.

Repatriation of Remains
In the unfortunate event that a member suffers a loss of life while outside his or her country of citizenship, we will arrange for the return of that person’s remains from the place of death to their home country, or arrange for local burial at the place of death if preferred. 


1Emergency medical assistance provided through vendors not affiliated with MetLife.
MetLife’s expatriate medical benefits products are underwritten by Delaware American Life Insurance Company, a MetLife affiliate domiciled at 600 North King Street, Wilmington, DE 19801, and other affiliates.

Contact Us

We're here to help. 

Contact your regional expatriate benefits specialist to discuss the right approach to meet your needs.

Contact an Expatriate Specialist

 
 
 
 
 

Copyright 2014-2015 Metropolitan Life Insurance Company, 200 Park Ave., New York, NY 10166 - All Rights Reserved.
PEANUTS © 2015 Peanuts Worldwide LLC
L1214403632[exp0216][All States]
MetLife's expatriate benefits products are underwritten by Delaware American Life Insurance Company, a MetLife affiliate domiciled at 600 North King Street, Wilmington, DE 19801, and other affiliates.