Fax - 1-866-743-1546
Email - MET_CAT@metlife.com
Hurricane Florence
Helping you stay safe is our number one priority. Find tips on how to prepare and resources available to you after the storm.
Ways to get help:
File a claim
Log in to your account and file a claim online.
Contact Us
Call us at 1-800-854-6011 or find other ways to get in touch.
Tweet us
Tweet us at our support handle for help.
We'll be on location to help start recovery
Our catastrophe response team and vehicles have completed on-site locations for this event, please see the alternate contact options for further assistance.
Additional Support Options
Here are additional ways to get in touch:
For MetLife Auto & Home Flood Policy claims:
Phone: 1-800-759-8656
Customer email - claims@floodpro.net
Customer website - www.myflood.com
Agent Website: https://metlife.torrentflood.com
For Business Auto Claims:
Weekdays:
Phone: 1-888-231-1497 and select option 2
Email: 6301Metlife@sedgwickcms.com
Fax: 1-888-890-8150
Weekends:
Phone: 1-800-998-5741
Email: newassignment@sedgwick.com
Fax: 1-866-801-6576
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Additional Resources
Explore our forms library or learn more about our insurance policies.
