- Enrollment questions, contact your benefits administrator or call 844.249.8585, Monday through Friday, 8:00 a.m. – 8:00 p.m. ET.
- Reporting a Death or Dismemberment for active employee and retirees call the IAC Benefit Service Center at 844.249.8585 or if an active employee, call the Human Resources Manager.
- Statement of Health questions, call 800.638.6420, prompt 1
- Claims on active employees’ and retiree life insurance and AD&D claims questions, call MetLife at 800.638.6420, prompt 2
- Total Control Account questions, call 800.638.6420, prompt 8
- Continuation & Conversion questions, should be directed to Massachusetts Mutual Life Insurance Company (MassMutual) who MetLife has arranged to educate and assist. Call 877.275.6387
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