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Customer Service: 1-800-880-1800

Hearing & Speech impaired individuals may communicate with any of MetLife's 800 numbers using a text telephone device and AT&T's Relay Services

Claims Submission
PPO Dental

PO Box 981987
El Paso, TX 79998


PPO Vision

PO Box 981987
El Paso, TX 79998

Grievances
PPO Dental

PO Box 3532
Laguna Hills, CA 92654-3532

Individual Plan Support (non-group benefits)

Billing and/or service:
Enrollment Assistance:


1-800-750-4303
1-800-936-0324

Client Support

Group Billing & Eligibility

1-800-750-4303
PO Box 30910
Laguna Hills, CA 92654-0910


Client Broker Services &
Enrollment Kits


1-800-204-0463

Provider Support - Dental

Provider Services

1-800-635-4238

Customer Service

Tel: 800-880-1800
Hearing & Speech impaired individuals may contact Customer Service at 1-800-880-1800 using a text telephone device and AT&T's Relay Services:

1-800-855-2880 (TTD/TTY)
1-800-855-2881 (TTY Only)



Contact Provider Services for:

  • Roster & capitation questions
  • Facility Reference Guide

Contact Customer Service for:

  • Eligibility information
  • Claim status
  • Plan & product information
  • Emergency referral
  • Request ID card

Referrals (Dental HMO Plans)
SafeGuard Health Plans

PO Box 30920
Laguna Hills, CA 92654-0920

Claims (PPO/Indemnity) Dental
SafeHealth Life Insurance Company

PO Box 981987
El Paso, TX 79998

SafeGuard Dental HMO Claims

(Encounters, Utilization, Specialty Care, Referrals)
PO Box 981987
El Paso, TX 79998

Provider Support - Vision

Provider Services

1-800-635-4238

Contact Provider Services for:

  • Administrative questions

Quality of Care (Providers)

Vision Director
95 Enterprise, Ste. 200
Aliso Viejo, CA 92656
1-800-880-1800

Vision Claims

PO Box 981987
El Paso, TX 79998

Need More Information

Contact Customer Service
1-800-880-1800