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Did you know SafeGuard's interactive website allows you to:

  • Verify a patient's enrollment in the plan
  • View & print plan information 
  • Research the status of a claim

There are no extra fees and no limitations on your use of this service, just a really convenient way to access SafeGuard benefit information.

To get a password (for SafeGuard contracted providers):

  • If you are contracted with SafeGuard, contact Provider Services at 1-800-635-4238 or fax a completed registration form.
  • We will need your practice name, address and your email address.
  • Once you've got your user name and password, it's as easy as clicking onto the Login button located on the lower left of our website.
IVR Access
SafeGuard's IVR (Interactive Voice Response) system offers quick access via telephone to confirm enrollment and plan name. The IVR function is available at 1-800-880-1800.

Dental benefits provided by SafeGuard Health Plans, Inc., a MetLife company. Vision benefits are provided by SafeHealth Life Insurance Company for VPPO and SafeGuard Health Plans, Inc. for VHMO, only in California, both of which are MetLife companies.  Individual Dental HMO plans are available in CA, FL and TX only, through a domestic company in the applicable state named SafeGuard Health Plans, Inc.
"Dental HMO" is used to refer to products that may differ by state of residence of the enrollee, including but not limited to: "Specialized Health Care Service Plans" in California; "Prepaid Limited Health Service Organizations" as described in Chapter 636 of the Florida statutes in Florida; and "Single Service Health Maintenance Organizations" in Texas.
Like most benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Please contact MetLife for complete details.

Need to check the status of a claim?

Login to our online interactive website to check claims, member enrollment and plan information.
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