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Submit an E-claim

Need to Submit an E-claim?

Eliminate forms, postage and mailing delays by submitting e-claims. It's fast and easy, reducing billing time significantly.

Send your vision care claims electronically to SecureEDI (formerly ANS) and they will forward them to our claims processing center. SecureEDI works with many of the other medical clearinghouses and vendors to make this simple for you or they can provide your office with software that will work with your practice management software system to send claims directly to SecureEDI.

SafeGuard's payer ID is SFG99.

To contact SecureEDI please call 1-877-466-9656, or send an email to

Compatible Clearinghouses

  • SecureEDI
  • ENS
  • Gateway EDI
  • ProxyMed

Dental benefits provided by SafeGuard Health Plans, Inc., a MetLife company. Vision benefits are provided by SafeHealth Life Insurance Company for VPPO and SafeGuard Health Plans, Inc. for VHMO, only in California, both of which are MetLife companies.  Individual Dental HMO plans are available in CA, FL and TX only, through a domestic company in the applicable state named SafeGuard Health Plans, Inc.
"Dental HMO" is used to refer to products that may differ by state of residence of the enrollee, including but not limited to: "Specialized Health Care Service Plans" in California; "Prepaid Limited Health Service Organizations" as described in Chapter 636 of the Florida statutes in Florida; and "Single Service Health Maintenance Organizations" in Texas.
Like most benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Please contact MetLife for complete details.

Need to check the status of a claim?

Login to our online interactive website to check claims, member enrollment and plan information.