MetLife + Aura Identity and Fraud Protection
Make the internet a safer place for you and your family.
Benefits of MetLife + Aura Identity and Fraud Protection
Identity Theft & Financial Fraud Protection
Keep your personal, credit, and financial info secure in one place and protected with proactive controls, advanced threat detection and actionable alerts.
Scam & Cybercrime Prevention
Our powerful suite of advanced digital tools helps catch and block scams, spam and phishing attempts.
Smart Family Safety
With unique features like Secure Family Sharing and a Digital Parenting Suite, we make it easier than ever for you to help loved ones safely navigate the digital world.
Resolution & Reimbursement
You can rely on 24/7 US-based support and expert fraud resolution. Plus, each enrolled adult is covered by an individual $5M1 ID theft insurance policy.
There were 3,158 publicly reported data breaches in 2024, resulting in a 211% year-over-year increase in victims.2
Note: To help maximize Aura credit and identity monitoring, please be sure to add your social security number, driver’s license, passport, ID and other key information when you are setting up your Aura account.
All-in-one digital security solution that protects the things you care about most
We’re doing more online than ever before, making us more vulnerable to fraud and online threats.
MetLife + Aura Identity & Fraud Protection helps safeguard your identity, money and assets, family, online reputation and privacy.
RESOURCES
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MetLife + Aura Identity and Fraud Protection FAQs
Today, you have to do so much online, which makes your personal info more vulnerable to financial and identity fraud. Get peace of mind knowing that you have taken a big step in protecting yourself from online threats, identity theft and fraud.
Aura monitors your credit, financial accounts, titles and alerts you to suspicious changes. We will help you take charge of your credit with our financial tools and Experian Credit Lock.
Aura offers robust protection by monitoring your personal info, credit, finances and devices and alerting you of suspicious activity.
It's proactive protection to help stop threats before they strike. If you are a victim of fraud, an experienced Resolution Specialist will help you navigate credit bureaus, help initiate credit freezes or a credit lock and work with you to resolve your fraud incident.
Every plan comes with smart safety tools including VPN/Wi-Fi security, antivirus, password manager and more to protect your online privacy and data.
Through extensive monitoring of your social security number, driver’s license, passport, ID and more. Plus, our solution requests the removal of your data from broker lists to help reduce spam like robocalls and robotexts.
All plans include an Aura-provided $5M identity theft insurance policy1 for each enrolled adult. Protection Plus plans also include an Aura-provided $50K Cyber Insurance Policy.3
Plus, you have 24/7/365 access to our U.S. based customer support to help resolve issues and file claims for reimbursement.
Aura will let you know if your credentials appear on the Dark Web. You will be able to resolve compromised passwords without missing a beat. We flag at-risk passwords and use smart automation to help you replace the password and secure the account with a single click.
An experienced team of Resolution Specialists will help you navigate credit bureaus, initiate credit freezes or locks and work with you to resolve your fraud incident.
Yes, a choice of plans and options are available for you and your loved ones. On a Family Plan, account owners can add up to 10 adults to their plan, no matter their age or address. Adult members will have their own accounts and enjoy the same benefits, and their info is kept private from other adults on the plan.
Account owners may also add unlimited minors (under 18) to their plan if they have parental guardianship rights over the minor. The minor’s alerts will only be available for the Account owner to review.
Aura’s Digital Parenting Suite4 was designed in partnership with child psychologists, parents and kids, and includes customizable, easy-to-use tools to help you gain a deeper, more personalized insight into your child’s digital world and its impact on their mental health– without compromising privacy.
Plus, additional protections including child identity protection, online predator protection, parental controls, safe gaming and more.
Credit monitoring5 helps detect possible financial and identity fraud by monitoring inquiries and changes to your credit report in conjunction with all three credit bureaus, monitoring helps you stay on top of your credit and protect your credit score by receiving near-real-time alerts about potential threats.
NOTE: In order for Aura to monitor your credit you will need to add your social security number when you are first setting up your Aura account credentials.
Sign up for family coverage and enjoy Life360 at no extra cost, giving you premium safety features: real-time location tracking, crash detection with emergency response, driver performance reports, 24/7 roadside assistance, and stolen phone protection. Added value, zero added cost.
Great News - Aura will transition and update your account features according to your selected plan option on the plan effective date. You will not need to create a new login/password for your account, and you will not have service interruption.
During the membership activation process you will be prompted to sign into your account with your email or phone number and your existing membership will be upgraded. If your existing membership is paid through the Apple App Store or Google Play Store, turn off auto-renewal after activating your employee benefit to avoid being charged in the future. You can do this in the Life360 app: go to Settings-->Account-->Cancel Membership. Future payments through Life360.com are automatically stopped during enrollment.
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MetLife + Aura Identity and Fraud Protection
You do so much online.
We help you do it safely.
Have questions?
Please call Aura directly at 1-844-931-2872 to answer account or technical questions.
1 As a component of becoming an Aura Plan member, Consumers receive identity theft insurance through a group policy issued to Aura that is underwritten and administered by American Bankers Insurance Company of Florida, an Assurant company, which is not an affiliate or subsidiary of MetLife. Checking and Savings Cash Recovery and 401(K) and HSA Cash Recovery are part of and not in addition to the Expense Reimbursement limit of liability. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions.
2 ITRC 2024 Annual Data Breach Report, Identity Theft Resource Center (https://www.idtheftcenter.org/publication/2024-data-breach-report/), January 2025.
3 As a component of Aura’s Protection Plus Individual, Protection Plus Family, or Executive plans, Consumers receive cyber insurance through a group policy issued to Aura which is underwritten and administered by Houston Casualty Company, a Tokio Marine company, which is not an affiliate or subsidiary of MetLife. The description herein is a summary and intended for informational purposes only and does not include all terms‚ conditions and exclusions of the policies described. Please refer to the actual policies for terms, conditions, and exclusions of coverage. Coverage may not be available in all jurisdictions. For new groups offering Protection Plus and are effective 7/1/2025 and later.
4 Users are responsible for making their own parental decisions. Aura’s services are not intended to diagnose, treat, cure, or prevent any disease or medical condition. The services are for informational purposes and cannot replace the services of physicians or medical professionals. Always seek the advice of your physician or other qualified healthcare provider with any questions about medical conditions or treatment. Aura’s services do not monitor for all content or a child’s behavior in real time. Some alerts and/or insights are created using generative AI and may not be fully accurate, complete, or timely.
5 Monthly credit score tracker: The score you receive with Aura is provided for educational purposes to help you understand your credit. It is calculated using the information contained in your Experian credit file. Lenders use many different credit scoring systems, and the score you receive with Aura is not the same score used by lenders to evaluate your credit
No one can prevent all identity theft or monitor all transactions effectively.
Aura is a product of Aura Sub, LLC. Aura Sub, LLC. is not affiliated with MetLife, and the services and benefits they provide are separate and apart from any MetLife product.