Legal Plans
Choice of a legal program to meet your family's needs and budget, and easy access to legal counsel for personal legal matters.
Access to an attorney at a fraction of the cost
MetLife Legal Plans can be a valuable benefit for you and your family for life’s expected and unexpected issues.
Preparation and peace of mind are key to our overall well-being, especially in times of uncertainty. Knowing that you have a plan and trusted resources in place should you require legal assistance is one less thing to worry about.
- Access to legal advice and representation from a network of vetted attorneys
- Covers a wide range of legal matters such as: wills and estate planning, buying or selling a home, debt collection, traffic tickets, family law and more
- No copays, deductibles or waiting periods1
- Digital Estate Planning2 to create wills, living wills and powers of attorney from the comfort of your home
67% of employees have experienced a legal situation in the past 5 years.3
MetLife Legal Plans Log-in
- Visit members.legalplans.com to create an account with your personal email, and a password.
- Provide personal information such as name, address and employer to complete.
- Elect your preference on setting-up multi-factor authentication to access your account to enhance security. To do this, go to “Login Settings,” and select “Enable” for “Multi-Factor Authentication.” A code will be sent to the email used for log-in. Once enabled, you will receive a code each time for log-in at this email to access the site.
- An Eligibility ID will be assigned upon account registration. This is the unique number you will provide to a network attorney so they can verify your eligibility and coverage for services. It is a 9-digit alphanumeric identifier found at the top-right of your log-in profile or it, can be provided by a Client Services Representative over the phone.
What is covered?
MetLife Legal Plans provides coverage for some of the most frequently needed personal legal matters. For additional information on your plan click here.
| Monthly fee for Basic | Monthly fee for Enhanced |
|---|---|
| $8.00 | $15.10 |
RESOURCE CENTER
Documents and Useful Links
MetLife Legal Plan options to meet your family's needs and budget.
We now offer the first fully digital estate planning solution, giving employees the ability to choose an attorney for estate planning or create their own plan through our digital estate planning solution. Employees are taken through a simple, guided process to complete wills, living wills and/or power of attorney, in as little as 15 minutes.
| Enhanced | Basic |
| Fully covered | 4 hours |
We cover the participating employee and/or spouse, enrolled in the Enhanced Plan for legal services and court work related to reproductive assistance matters. Most plans only cover this at a discounted rate. Reproductive assistance matters may include, as permitted by law, surrogacy, egg donation, sperm donation, gamete donation, embryo donation and embryo adoption.
| Enhanced | Basic |
| 15 hours | 4 hours |
For non-covered matters that are not otherwise excluded, this benefit provides additional attorney time and services each year. Members can see attorneys for consultation, document review and more for a range of legal matters their plan doesn’t cover.
This service provides representation for the employee and spouse when they are probating an estate and have been appointed executor or administrator. The service includes all the court proceedings to transfer probate assets from the decedent to the heirs, and more. This service does not include prosecuting or defending any litigation including a will contest. Most legal plan providers offer this with hour limits, but we cover fully under the Enhanced Plan.
This covers preparation of petitions, consent forms and waivers, and representation at any court hearings to modify or enforce a child custody order.
This service covers representation of the participant in defense of any driving under the influence or driving while intoxicated charge, including court hearings, negotiation with the prosecutor and trial. It does not cover vehicular homicide. This service does not include any post-sentencing proceeding, probation violation hearing or appeals by either party.
This covers representation after a judgment has been entered to enforce or modify a court’s award of support or alimony.
Where permitted by law, this service covers the filing of a petition and appearance at any necessary hearing to expunge convictions from a participant’s criminal record.
This service covers the participant for the preparation of all paperwork needed, and attendance at the hearing to pursue a habeas corpus proceeding to obtain the release of a participant who is being unlawfully imprisoned.
This service provides the participant with assistance in making insurance claims with the participant’s own carrier provided the carrier is not affiliated with the plan member’s sponsor or employer. Litigation of coverage issues is included. Litigation of damages is not included.
This service covers representation for participants in defense of any criminal misdemeanor charge except those relating to traffic or driving under influence charges. Representation includes court hearings, negotiation with the prosecutor and trial. It does not include representation of a felony charge that is subsequently reduced to a misdemeanor, post sentencing proceeding, or probation violation hearing or appeals by either party.
This service covers representation for participant or spouse through the administrative process including preparing initial forms, requests for reconsideration, hearing requests, attendance at hearings and review of decision order.
This service covers advice and consultation, preparation of affidavits and powers of attorney, review of any immigration documents, and helping the covered person prepare for hearings.
This service covers advice and consultation, preparation of affidavits and powers of attorney, attendance at hearings, review of any immigration documents, and helping the covered person prepare for hearings.
Legal Plans
Money Matters
- Identity Theft Defense
- Personal Bankruptcy
- Negotiations with Creditors
- Tax Collection Defense
- Tax Audit Representation
- Debt Collection Defense
- Promissory Notes
- Identity Management Services
Home & Real Estate
- Foreclosure
- Tenant Negotiations
- Boundary & Title Disputes
- Deeds
- Sale or Purchase of Primary and Vacation Home
- Eviction Defense
- Property Tax Assessments
- Mortgages
- Refinancing & Home Equity Loan of Primary and Vacation Home
- Security Deposit Assistance
- Zoning applications
Estate Planning
- Simple Wills
- Complex Wills
- Revocable & Irrevocable Trusts
- Powers of Attorney (Healthcare, Financial, Childcare, Immigration)
- Healthcare Proxies
- Living Wills
- Codicils
Family & Personal
- Adoption
- Guardianship
- Conservatorship
- Prenuptial Agreement
- Name Change
- Review of ANY Personal Legal Document
- Juvenile Court Defense Including Criminal Matters
- Parental Responsibility Matters
- School Hearings
- Demand Letters
- Personal Property Issues
- Affidavits
- Garnishment Defense
- Protection from Domestic Violence
- Review of Immigration Documents
- Divorce (Contested or Uncontested) to Divorce, Dissolution and Annulment
Civil Lawsuits
- Civil Litigation Defense
- Disputes Over Consumer Goods & Services
- Small Claims Assistance
- Administrative Hearings
- Incompetency Defense
- Pet Liabilities
Elder-Care Issues
- Consultation & Document Review for issues related to your parents:
- Medicare
- Medicaid
- Prescription Plans
- Nursing Home Agreements
- Leases
- Notes
- Deeds
- Wills
- Powers of Attorney
Vehicle & Driving
- Repossession
- Defense of Traffic Tickets
- Driving Privileges Restoration
- License Suspension Due to DUI
Benefit Payment Example
Example 1:
Matt contacted an attorney in the MetLife Legal Plans network to help him with selling his home and purchasing a new home. During the process, he faced challenges with the buyers of his home as well as the builders of his new home. The attorney guided him and his wife through every step of the process, reviewing contracts, drafting letters and providing advice for both transactions.
| Covered Services | |
| Phone Consultation | $0 out of pocket |
| Drafting Documents | $0 out of pocket |
| Document Review | $0 out of pocket |
Example 2:
John received a notice in the mail that his daughter, who is away at college in another state, got a traffic camera ticket near campus. He found an attorney in the network near his daughter that she was able to contact to go over the situation and what her options were. The attorney was able to contact the city to contest the ticket and made a court appearance on her behalf to get the ticket dismissed since traffic camera tickets had been outlawed in the state.
| Covered Services | |
| Phone Consultation | $0 out of pocket |
| Drafting Documents | $0 out of pocket |
| Court Appearance | $0 out of pocket |
Legal Plans FAQs
Learn more about the Legal Plan and other MetLife programs offered by Amazon on your custom microsite – www.metlife.com/amazon.
If you are a regular full-time, part-time or reduced-time employee, you are eligible to enroll yourself and your eligible family members. You need to enroll during your Enrollment Period and be actively at work for your coverage to be effective.
Enroll on Amazon’s A to Z Benefits – https://atoz.amazon.work/amazonbenefits.
Yes. Your spouse and dependent children also have access to the legal plan benefits.
It’s more important than you think! There are many times in life when you may need the services of a qualified attorney: purchasing a home, creating estate planning documents and will preparation, resolving financial matters, or navigating adoption issues. Yet, many people who need legal help do not seek it, in part because they fear the cost and don’t know how to find the right attorney.
Yes, most services under the legal plan are available without limits or additional costs. All you pay is your monthly premium; there are no co-payments and no deductibles. The cost for the legal plan is conveniently deducted from your paycheck.
If you’ve ever hired an attorney, you know how quickly the attorney fees can add up. With MetLife Legal Plans, you can get fully covered legal services at a cost-effective price. It’s like having an attorney on retainer! You can learn more about MetLife Legal Plans, or search for an attorney at info.legalplans.com, using the access code AMAZON.
You can remain enrolled through a Continuation of Coverage plan. The monthly rate and covered services are the same as your former Amazon plan. Visit members.legalplans.com for plan details.
To continue coverage, you must enroll in this plan within 60 days of your last day of employment. How to enroll:
1. Log in or create your MetLife Legal Plans account at members.legalplans.com.
2. Once logged in, go to your account menu and select ‘Continue my Coverage.’ Click the link to enroll.
3. Provide your credit card details. ACH debits or personal checks are not accepted.
Once enrolled, we will charge your credit card each month on the same date that you enrolled, or next business banking day if that day falls on a weekend or holiday.
Your continued coverage will remain in effect through the end of Amazon’s benefit plan year (12/31). Your plan will automatically renew for an additional 12-month terms unless you cancel coverage during your annual renewal period.
You can cancel the plan by contacting us at 800-638-2880.
MetLife Legal Plans gives you access to a nationwide network of over 18,000 attorneys. You can also choose an out-of-network attorney and be reimbursed through the plan. With MetLife Legal Plans, you can get the attorney you need at a cost that’s very affordable, with access by telephone or in-person for advice on an unlimited number of personal legal matters, including full representation for a wide variety of legal services. You can learn more about MetLife Legal Plans at info.legalplans.com, with access code AMAZON.
VIDEO
Empower for the future
Help cover the costs on a range of legal issues with a Legal Plan and get access to experienced attorneys to help with estate planning, and more.
1 When using a network attorney for a covered matter
2 Digital Estate Planning is not available for customers located in GU, PR and VI. Domestic Partnerships are not currently supported however members in a domestic partnership may use a MetLife Legal Plans attorney for their planning needs. Online Notary is not available in all states.
3 2023 MetLife Legal Plans Legal Access Study.
Legal plans are administered by MetLife Legal Plans, Inc., Cleveland, Ohio. In California, this entity operates under the name MetLife Legal Insurance Services. In certain states, legal plans are provided through insurance coverage underwritten by Metropolitan General Insurance Company, Warwick, RI. For costs and complete details of the coverage, call or write the company. MetLife® is a registered trademark of Metropolitan Life Insurance Company, New York, NY. ©2025 MetLife Services and Solutions, LLC, MetLife Legal Plans, Inc., 1111 Superior Avenue, Suite 800, Cleveland, OH 44114