MetLife AdvantagesSM

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Services Available

If you are enrolled in Supplemental Life, you will have access to more than 18,500 attorneys in-network, at no additional cost. Whether you have a question about the probate process or court representation needed, unlimited consultations with a plan attorney can leave you feeling confident with your decisions. If you prefer, you may also use an out-of-network attorney. While the cost for these services will need to be paid up-front, you can submit a case for reimbursement based on a set fee schedule.

The following services are included at no cost where enrolled in Supplemental Life:

  • Unlimited one-on-one consultations to talk with to an attorney about authenticating an estate.
  • Preparation and court representation means you receive prepared estate documents and in-court professional representation to help execute the transfer of probate assets from the estate.
  • Help with correspondence and tax filing needed to transfer non-probate assets.

As soon as your Supplemental Life insurance begins, you’ll automatically have each of these services at your fingertips.

Simply contact a MetLife Legal Plans Client Services Representative to get started. We’ll give you an eligibility ID and help you find a participating attorney:

  • Call MetLife Legal Plans: toll-free at 1-800-821-6400 (Monday – Friday, 5:00 am – 5:00 pm PST).
  • Provide the company name (The Boeing Company), customer number (13984) and the last four digits of the policy holder’s social security number.

Protect your family and assets quickly and easily from the comfort of your home with our online estate planning solution. With Digital Estate Planning1 we make it easier than ever to create and execute key estate planning documents online by answering a few simple questions.

Documents included with Digital Estate Planning:

  • Last Will and Testament — Leave property to loved ones and choose guardians for minor children.
  • Advance Healthcare Directive (Living Will) — Plan for a medical emergency, select medical care preferences, and choose a healthcare proxy.
  • Durable Financial Power of Attorney — Choose someone to manage finances in case of an emergency.

The best part is you can have your estate planning documents witnessed and notarized from the comfort of your home, with real-time ID verification and video notary if you are enrolled in Supplemental Life Insurance.

Provided by MetLife Legal Plans, Inc.

Face-to-face or telephonic meeting with an attorney to prepare and/or update the Employee’s and/or Spouse’s/Domestic Partner’s will(s), Power(s) of Attorney, Medical Directives, Healthcare Proxies and Living Will(s)

Provided by MetLife Legal Plans, Inc.

MetLife Legal Plans phone #: 1- 800-821-6400

MetLife Legal Plans website: legalplans.com/estateplanning

Covers participating employees and their dependents.

Grief Support: Access to qualified consultants for information, support, crisis intervention, as it relates to a loss (e.g. death, job termination, pet, life threatening illness) 5 sessions, in person or telephonic.

Financial Consultation: Access to qualified consultants for information, assessment, action planning and resources, as it pertains to a loss; Access to network of certified financial professionals, as it pertains to a loss.

Legal Consultation: Access to qualified staff attorneys for a 30-minute free consultation providing information and resources to help participants make informed decisions on legal matters, providing education and coaching to empower participants as they work towards resolving their legal issues. If the matter requires formal legal advice, the participant can use their own attorney or one of TELUS Health’ network attorneys. Primary scope of focus is legal needs as it pertains to a loss. Staff attorneys cannot provide legal representation or advice.

Critical Incident Stress Management (“CISM”): Access for employers to onsite emergency counseling for critical workplace incidents or disasters (such as unexpected employee death, violence or accidents) at no cost to the customer. A CISM is defined as up to four (4) staff hours with one (1) counselor per incident occurring at a single work location. If a session exceeds four (4) hours, multiple counselors or locations are required, additional fees are incurred by the customer and will be billed separately. Funeral Concierge Services: Access to funeral planning content and resources.

Funeral Concierge Services: Access to funeral planning content and resources

  • Funereal home location
  • Funeral cost negotiation when a Dignity Memorial funeral home is not located within a 25-mile radius of the zip code provided by the caller
  • Funeral cost comparison for local funeral homes

Provided by TELUS Health

  • Website: one.telushealth.com
  • Login: metlifeassist
  • Password: support
  • TELUS Health phone #: 1- 888-319-7819

Alleviating the burden of making funeral arrangements from their loved ones. Employees get exclusive access to the largest network of funeral homes and cemeteries to pre-plan with a counselor and receive discounts on funeral services.

Provided by Dignity Memorial, a subsidiary of SCI International, Inc.

The provided Funeral Planning Guide can help support your loved ones at a time when they need it most. By documenting your funeral preferences, as well as other key information for your survivors, you can provide support posthumously – a final act of love. This Funeral Planning Guide provides an easy-to-use format for documenting information your loved ones will need after your death:

  • My Personal Information – record details your family will need for official records.
  • My Funeral Plans – detail your wishes regarding your funeral. Should you not wish to plan your own funeral, your loved ones can use this information to do it for you.
  • My Important Contacts and Information – record key information your loved ones may need following your death, such as insurance and financial information.

1 Resolution Services are offered by MetLife Legal Plans, Inc., Cleveland, Ohio. In certain states, legal services benefits are provided through insurance coverage underwritten by Metropolitan General Insurance Company Warwick, Rhode Island. Certain services are not covered by Estate Resolution Services, including matters in which there is a conflict of interest between the executor and any beneficiary or heir and the estate; any disputes with the group policyholder, MetLife and/or any of its affiliates; any disputes involving statutory benefits; will contests or litigation outside probate court; appeals; court costs, filing fees, recording fees, transcripts, witness fees, expenses to a third party, judgments or fines; and frivolous or unethical matters.

2 Digital Estate Planning with online notary is only available to individuals with supplemental term life insurance and is not available for individuals located in GU, PR or VI. Domestic partnerships are not currently supported; however, if you have supplemental life coverage and are in a domestic partnership, you may use a MetLife Legal Plans attorney for your planning needs. If you are unable to access the legalplans.com/estateplanning website, you can find a network attorney by calling MetLife Legal Plans at 1-800-821-6400, Monday through Friday, 8am-8pm EST. You will need to provide your company name, customer number and the last 4 digits of the policyholder's social security number. Group legal plans are provided by MetLife Legal Plans, Inc., Cleveland, OH. In certain states, group legal plans are provided through insurance coverage underwritten by Metropolitan General Insurance Company, Warwick, RI. Online Notary is not included with basic or dependent life. Digital Estate Planning without online notary is available to all individuals regardless of any MetLife relationship or product, except those located in GU, PR and VI.

3 Included with Supplemental Life, Will Preparation is offered by MetLife Legal Plans, Inc., Cleveland, Ohio. In certain states, legal services benefits are provided through insurance coverage underwritten by Metropolitan General Insurance Company, Warwick, Rhode Island. For New York sitused or principally located cases, the Will Preparation service is an expanded offering that includes office consultations and telephone advice for certain other legal matters beyond Will Preparation. Tax Planning and preparation of Living Trusts are not covered by the Will Preparation Service.

4 Grief Counseling and Funeral Assistance services are provided through an agreement with TELUS Health. TELUS Health is not an affiliate of MetLife, and the services TELUS Health provides are separate and apart from the insurance provided by MetLife. TELUS Health has a nationwide network of over 30,000 counselors. Counselors have master’s or doctoral degrees and are licensed professionals. The Grief Counseling program does not provide support for issues such as: domestic issues, parenting issues, or marital/relationship issues (other than a finalized divorce). For such issues, members should inquire with their human resources department about available company resources. This program is available to insureds, their dependents and beneficiaries who have received a serious medical diagnosis or suffered a loss. Events that may result in a loss are not covered under this program unless and until such loss has occurred. Services are not available in all jurisdictions and are subject to regulatory approval. Not available on all policy forms.

5 Services and discounts are provided through a member of the Dignity Memorial® Network, a brand name used to identify a network of licensed funeral, cremation and cemetery providers that are affiliates of Service Corporation International (together with its affiliates, “SCI”), 1929 Allen Parkway, Houston, Texas. The online planning site is provided by SCI Shared Resources, LLC. SCI is not affiliated with MetLife, and the services provided by Dignity Memorial members are separate and apart from the insurance provided by MetLife. Not available in some states. Planning services, expert assistance, and bereavement travel services are available to anyone regardless of affiliation with MetLife. Discounts through Dignity Memorial’s network of funeral providers are pre-negotiated. Not available where prohibited by law. Not approved for group policies situsedin AK, FL, KY, MT, ND, NY and WA. If the group policy is issued in an approved state, the discount is available for services offered in any state except KY and NY, or where there is no Dignity Memorial presence (AK,MT, ND, SD, and WY). For MI and TN, the discount is available for “At Need” services only. For coverage issued under a multiple-employer trust, services are not available for WA residents.