Support & Manage
Quick and easy access to MetLife customer support services and resources.
Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance
Phone Number: 888-202-1173
Hours: 8am – 8pm EST Monday – Friday
To view detailed plan information, obtain ID cards and submit claims please visit: www.MyBenefits.metlife.com
MetLife Legal Plans
Phone Number: 888-202-1173
Hours: 8am – 8pm EST Monday – Friday
www.members.legalplans.com
Identity Theft and Fraud Protection
Phone Number: 888-202-1173
Hours 24/7, 365 for the call center
White Glove Resolution agent hours Monday - Friday 9am – 7pm EST, Saturday, 9am – 6pm EST
To create your account visit: https://my.aura.com/start/boeing/vol
To access your existing account visit: www.my.aura.com/sign-in