Support & Manage

Quick and easy access to MetLife customer support services and resources.

Accident Insurance, Critical Illness Insurance and Hospital Indemnity Insurance

Phone Number: 888-202-1173
Hours: 8am – 8pm EST Monday – Friday
To view detailed plan information, obtain ID cards and submit claims please visit: www.MyBenefits.metlife.com

MetLife Legal Plans

Phone Number: 888-202-1173
Hours: 8am – 8pm EST Monday – Friday
www.members.legalplans.com

Identity Theft and Fraud Protection

Phone Number: 888-202-1173
Hours 24/7, 365 for the call center
White Glove Resolution agent hours Monday - Friday 9am – 7pm EST, Saturday, 9am – 6pm EST
To create your account visit:  https://my.aura.com/start/boeing/vol
To access your existing account visit:  www.my.aura.com/sign-in