FAQs

Legal Plans FAQs

Getting started is easy. You simply choose an attorney in any area of practice from our network, which is available online or via one of our representatives. We will provide you with an Eligibility ID, and a number you will share with your lawyer when you make an appointment. It’s that simple. 

You can speak to our Network Attorneys face to face, by phone, or you can submit questions online to our Attorney e-Panel – whatever works best for you. And for certain legal matters, your attorney can represent you in court without you having to make an appearance. 

Our Network Attorneys are there for you, whenever you need advice on any personal legal matter or representation on a number of legal services covered under your plan—giving you peace of mind that you’ve got an expert on your side, for as long as you need them.

Even experienced attorneys need to grow their practice. By providing exceptional service to you and other plan members, they can gain more clients through your referrals. That’s how we’ve established a large network of highly experienced attorneys, averaging 25 years of experience.

Yes – our Client Service Center representatives are here to help you find the right attorney to help you with your legal matter, whatever that might be. We’re committed to ensuring you receive the expert legal help you need, when you need it.

Yes – you can use any attorney you’d like. If you choose an attorney outside of our network, we’ll reimburse you for services based on a set fee schedule.1

Yes, you have unlimited use of the plan over the course of the year for covered legal matters.

You have the option to purchase an Individual Legal Plan through MetLife by visting here