Contact Us

We’re committed to making sure you have all the information you need to make the right decisions for you and your family.

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 Contact Details
Fidelity Benefits Center
Available to active Kyndryl employees to obtain information, such as a confirmation of coverage or beneficiary information, or get assistance with enrolling in life insurance under the Kyndryl Group Life Insurance Plan, the Kyndryl Long-Term Disability Plan, MetLife Legal Plans, Supplemental Health as well as help with any other benefits questions.
Phone Number: 1-800-835-5095
Website: www.netbenefits.com/KYNDRYL

MetLife – Dental Insurance

Phone Number: 1-833-431-1526

  • prompt 3 (Dental)

MetLife - Life Insurance under the Kyndryl Group Life Insurance Plan

To follow up on a previously reported claim or for questions on Statement of Health

Phone Number: 1-833-431-1526

  • prompt 1 (Claims)
  • prompt 2 (Statement of Health)

Website: online.metlife.com

MetLife Legal Plans Phone Number: 1-800-821-6400
Website: https://info.legalplans.com
Will Preparation or Estate Resolution Services (included with enrollment for yourself in Optional Term Life (OTL) insurance under the Kyndryl Group Life Insurance Plan)
Phone Number: 1-800-821-6400
Website: https://info.legalplans.com
MetLife – Kyndryl Long-Term Disability (LTD) Plan
To follow up on a previously reported claim, or for questions on Kyndryl Long-Term Disability Plan
Phone Number: 1-833-431-1526
Website: online.metlife.com
AXA Assistance USA (a MetLife partner)
For Travel Assistance which is included with enrollment in Accidental Death & Dismemberment (AD&D) insurance for yourself under Kyndryl Group Life Insurance Plan

Phone Number: (800) 454-3679 or (312) 935-3783 (collect)

Website: www.metlife.com/travelassist

 All users are required to set up their unique profile via the registration process for first time access.
Once registration is completed you can access your account by selecting "Log in" which will then prompt you to enter your username and password.

Barnum Financial Group (Barnum) Trusted Advisors (a MetLife partner)
If you are separating or retiring from Kyndryl or you have a dependent that no longer qualifies, you may contact Barnum Financial Group for guidance on your options to continue your group life insurance through Portability or Conversion. 

Phone Number: 1-833-431-1526

- Press 1 for life insurance

- Press 2 for conversion

TELUS Health US Inc. (a MetLife partner)

Phone Number: 1-888-319-7819
Website: http://one.telushealth.com/


For Beneficiary Grief Counseling which is included with Kyndryl-provided group life insurance (GLI) and enrollment in Optional Term Life (OTL) for yourself, your spouse, and/or your children under the Kyndryl Group Life Insurance Plan

Phone Number: (866) 307-1405
Website: metlifebene.lifeworks.com

User Name: metlifebene
Password: support