Deferred Operator Request
If a deferred operator request is submitted with a MAIP application, Underwriting will require a copy of the declarations page as proof of other insurance for the driver who is requested to be deferred.
CARCO Automobile Inspections
Automobile inspections should be referred to CARCO. You can use the CARCO Website or phone number to determine the most convenient CARCO site for your customer. Visit the CARCO site or call this phone number 888-242-1200.
Download the Assigned Risk Welcome packet for details to assist you in answering client questions, providing supporting documentation, submitting payments and more.
MAIP New Business Processing and Status: 800-255-0332
Agency Response Center: 800-255-0332
For Agents only. Please contact the Agency Response Center for all policy changes or endorsements, billing inquiries and changes, and coverage verification.
Correspondence Fax: 866-743-4890
Claim Department: 800-854-6011
Minimum Down Payments:
The applicant is required to provide a premium deposit of 80% of the MAIP premium if prior cancellation for nonpayment/default of premium within the past two years has occurred for the applicant. Should you have any questions, please refer to CAR Rule of Operation 28. Corporate policy prohibits the use of your personal credit card or your business credit card to make payments on behalf of your customer. This applies to all payment types.
Attn: New Business
MetLife Auto & Home
PO Box 751476
Dayton, OH 45475
MetLife Auto & Home
400 White Clay Center Drive,
Newark, DE 19711
Forms and Required Documents
Assigned Risk Producer's (ARP) have two business days to mail the signed application, Supplemental MAIP Underwriting Questionnaire, premium deposit, and any other required documents to the Company. Should you have any questions, please refer to CAR Rule of Operation 31 at https://www.commauto.com/maip/Rules/rules/rule31.pdf.
MetLife Auto & Home’s performance standard regarding the timely issuance of a policy contemplates that the company has all the documentation it needs to issue the policy. Missing information may prevent us from being able to comply with the 15 day issuance requirement.