Call 1-800-854-6011 to file a claim – we're open 24 hours a day, 7 days a week, 365 days a year or log in to your MetLife Auto & Home account and file a claim online.
- Car Damage Log in to your MetLife Auto & Home accounts and file an auto claim online.
- Glass If your claim is glass-related (like a crack in your windshield), file a glass claim online here.
You're welcome to go with whatever service provider you like, but we've added the link above for your convenience. - Towing You can also submit a towing claim online if you have an online MetLife Auto & Home account.
- Claim Status Direct Message us on Twitter @MetLifeCares with your name, policy number, and zip code.
Please note: If you are a MyDirect customer, please log into your MyDirect account to file a damage, glass, or towing claim online or call 800-854-6011.