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Service & Claims


  • Call 1-800-854-6011 to report a new claim or for claim status.  Our claims team is available 24 hours a day, 7 days a week, 365 days a year to assist you.
  • Click here to report a glass claim.
  • To report a towing claim or for claim status, create an online account or login at


  • Manage your account online! Securely view and update account details, make payments & more! Log in or register now
  • To reach us by phone to service your policy, please call 1-800-422-4272.

Farmers CARE® network

Farmers Concierge Auto Repair Experience®

Farmers CARE network includes car repair facilities across the country that we work with to ensure quality repairs. If you use one of the service providers in the network, we guarantee the parts and workmanship of repairs following a covered loss for as long as you own the vehicle. Please contact your claims representative for a list of CARE shops.

If you already have a preferred auto repair shop that is not currently in our CARE program, that’s ok too. We will work with them to get you back on the road, however we cannot guarantee the repairs like we do with the providers in our CARE program.

Advertisement produced on behalf of the following specific insurers and seeking to obtain business for insurance underwritten by Farmers Property and Casualty Insurance Company (a MA & MN licensee) and certain of its affiliates: Economy Fire & Casualty Company, Economy Premier Assurance Company, Economy Preferred Insurance Company, Farmers Casualty Insurance Company (a MN licensee), Farmers Direct Property and Casualty Insurance Company (CA Certificate of Authority: 6730; Warwick, RI), Farmers Group Property and Casualty Insurance Company (CA COA: 6393; Warwick, RI), or Farmers Lloyds Insurance Company of Texas, all with administrative home offices at 700 Quaker Lane, Warwick, RI 02886. Coverage, rates, discounts, and policy features vary by state and product and are available in most states to those who qualify. Policies have exclusions, limitations, and terms under which the policy may be continued in force or discontinued. For costs and complete details of coverage, contact your local representative or the company.