MetLife 2025 Sustainability Report

This letter from MetLife President & CEO Michel A. Khalaf, introduces the company’s 2025 Sustainability Report, which also encompasses MetLife Investment Management’s operations.

Confidence is built over time. It comes from showing up consistently, making disciplined decisions and keeping commitments during the moments that matter most. At MetLife, this belief guides us and is reflected in our purpose: Always with you, building a more confident future.

Over the past year, the global landscape has been marked by rapid shifts in technology, markets, and geopolitics. Change is happening at a faster pace and is reshaping expectations. As a 158-year-old company, MetLife has shown that we know how to adapt and meet the moment to remain a source of confidence and stability for those we serve.

In 2025, we laid the foundation to deliver on New Frontier, our targeted five-year strategy focused on strong growth and attractive returns with lower risk. Amidst change, we advanced our strategic priorities—showing that we have the right strategy to emerge stronger. Sustainability continued to be among the driving forces behind our success, demonstrating how our purpose creates long-term value for all our stakeholders:

Under New Frontier, we are investing in a purpose-driven and inclusive culture that empowers our people to make a difference. This includes creating opportunities for employees to learn and build the skills they need as artificial intelligence reshapes how work is done. This commitment is reflected in the engagement and pride our people bring to their work—and in our recognition as No. 10 on the Fortune World’s 25 Best Workplaces^TM1 in 2025 and certification as a Great Place to Work^® in 33 markets in 2025.²
This strong culture enables our people to deliver consistently for the more than 100 million customers we serve. Across our priority markets, MetLife’s relationship Net Promoter Score is up 19 points over the last five years, on average, reflecting the trust our customers place in us and the promises we keep. We paid ~$50 billion in benefits and claims to policyholders in 2025. This trust also led us to be ranked No. 1 in the Life and Health insurance industry on Fortune World’s Most Admired Companies^TM list in 2025.³
As MetLife grows, so does our ability to create meaningful impact in our communities. MetLife Foundation’s grantmaking totaled over $31 million in 2025, including a founding contribution to the FIFA Global Citizen Education Fund to expand access to education and sports. This was reinforced by more than 160,000 volunteer hours contributed by MetLife employees globally last year.
For our shareholders, delivering on our purpose for people, customers and communities supports long-term value creation. In 2025, our financial results met or exceeded the ambitious targets we set for our New Frontier strategy.

Together, these outcomes reflect the strength of our purpose and the power of our New Frontier strategy, reinforcing MetLife’s role as a source of confidence for those we serve.

In this report, you’ll read more about how we are putting our purpose into action to create value for all our stakeholders during New Frontier.

This is how we continue our legacy, keep our promises and contribute to a future in which all our stakeholders can thrive for generations to come.

MICHEL A. KHALAF
President and Chief Executive Officer
MetLife, Inc.

Read the full 2025 Sustainability Report on the MetLife website (By clicking the link, you will exit the MetLife Investment Management website.)

Footnotes:

¹ Third-party rankings and awards are no guarantee of future investment success and do not ensure that a current or prospective client will experience a higher level of performance or results. Awards may not be representative of any one client’s experience. Unless otherwise indicated, MIM did not pay a fee to participate in or obtain the award; however, compensation may have been paid for licensing, use of logos, or promotional rights associated with the award. Great Place To Work selected the World’s Best Workplaces by gathering and analyzing more than 9 million confidential survey responses, representing the experiences of 25 million employees worldwide at Great Place To Work Certified^TM organizations. Organizations were assessed by their efforts to create great workplaces and positively impact people and communities across multiple countries around the world. Companies must have appeared on at least five Best Workplaces lists in Asia, Europe, Latin America, Africa, North America, or Australia during 2024 or early 2025, and have at least 5,000 employees worldwide. https://www.greatplacetowork.com/press-releases/worlds-best-workplaces-2025

² Please see above for important information about third-party awards and rankings, as well as methodology for the Great Place To Work awards. The 33 countries can be found here: https://www.greatplacetowork.com/worlds-best-profile/metlife?utm_campaign=cp.bw.worlds.best.2025&utm_medium=referral&utm_source=press.release&utm_content=text.link&utm_term=kw.recognition&utm_audience=general

³ Third-party rankings and awards are no guarantee of future investment success and do not ensure that a current or prospective client will experience a higher level of performance or results. Awards may not be representative of any one client’s experience. Unless otherwise indicated, MIM did not pay a fee to participate in or obtain the award; however, compensation may have been paid for licensing, use of logos, or promotional rights associated with the award. Fortune and Korn Ferry have partnered on the Fortune World’s Most Admired Companies list to identify and rank companies by their corporate reputation for over 25 years. Top executives, directors and members of the financial community are asked to rate enterprises in their own industry on nine attributes. Among these attributes are innovativeness, long-term investment value, financial soundness and ability to attract and retain talent. Please see MetLife’s press release from January 2026 for more details: MetLife Recognized as Industry Leader on Fortune World’s Most Admired Companies^TM 2026 List

Living Our Purpose: 2025 Sustainability Report

Download PDF

Disclaimer

MetLife Investment Management ("MIM") is MetLife, Inc.'s institutional investment management business. MIM is a group of international companies that provides investment advice and markets asset management products and services to clients around the world. MIM offers a variety of products and services intended solely for investors from certain countries or regions. Your country of legal residence will determine the products or services that are available to you.

Nothing on this website should be considered a solicitation or offering for sale of any investment product or service to any person in any jurisdiction where such solicitation or offer would be unlawful. This site does not provide financial or investment advice and does not take into account the particular financial circumstances of individual investors. Before investing, investors should seek their own professional advice.

All investments involve risk, including possible loss of principal; no guarantee is made that investments will be profitable. The information provided on this website is for informational purposes only, and does not constitute investment advice, solicitation for or intermediation of investment advice or investment management services, or an offer to buy or sell or solicit the acquisition of any security, financial instrument or service.

All information contained in this website is provided in good faith and believed to be accurate as of the time of compilation. The information in this website is provided "as is" and on an "as available" basis without warranties of any kind. MIM does not warrant that the information on this website will be accurate as of the date it is accessed by any user.

Throughout this report, images showcase projects, grants and investments made by MetLife and MetLife Foundation and the valuable contributions of MetLife employees—and their families—who bring our purpose to life. Photos on front cover include MetLife Stadium in New Jersey; an employee at our Cary, North Carolina, campus; Sesame Workshop, a grantee of MetLife Foundation; a community urban agriculture project and educational space in Mexico City; and employees volunteering with Habitat for Humanity in Brazil.

The information presented in this report is as of December 31, 2025, or for the year ended December 31, 2025, unless otherwise noted. This information is subject to change without notice, and MetLife does not undertake to publicly correct or update such information in this report. Please also see Forward-Looking Statements. Certain metrics presented in this report have been rounded for readability.

For purposes of this report, MetLife Investment Management (MIM) is MetLife, Inc.'s institutional asset management business. This report applies to legal entities that are part of MIM, with the exception of any legal entities that were part of PineBridge Investments and were acquired by MIM on December 30, 2025. Metrics in the report do not include information from PineBridge Investments, unless otherwise noted.

Any references to “ESG,” “sustainable investing,” or similar terms in this report are intended to refer to our internally defined criteria, and may not align with the definitions, standards or regulatory requirements of any particular jurisdiction.

Select your preferences

Disclaimer

MetLife 2025 Sustainability Report

Living Our Purpose: 2025 Sustainability Report

INSIGHTS