Vision PPO

Save up to 60% on vision ware and services

Vision PPO

MetLife Vision is a vision preferred provider organization (PPO) plan. You’ll be able to save money on eye exams and lenses, and select from thousands of network specialists.¹

Save on a wide range of services that are standard benefits under this plan, including routine eye exams, glasses, contact fittings and lenses. Plus, additional savings on non-prescription sunglasses and laser vision correction.²
Convenience of visiting any licensed eye care professional. Or choose from the thousands of participating ophthalmologists, optometrists and opticians working out of private practices or top retail chains, such as Costco^® Optical, Pearle Vision,³ America’s Best, Cohen’s, VisionWorks and more.
Lower out-of-pocket costs when you visit a participating vision care provider.
Special arrangements have been made with Walmart and Sam’s Club. Even though these companies are out-of-network, they have agreed to check your eligibility and process claims on your behalf so there is less paperwork for you.⁴

Find a vision provider Near You

Expand All

How do I view my vision benefits?

You will be able to view your vision benefits online. Please contact your benefits administrator for questions about your benefits.

Do I have to visit a participating provider to get coverage?

You have the freedom to choose any vision provider – a participating MetLife Vision provider or an out-of-network provider.

If you choose to see an out-of-network provider, your coverage may differ from the coverage you receive with a participating MetLife Vision provider.

Do my dependents have to visit the same provider that I select?

No, you and your dependents each have the freedom to choose any provider.

Do I need to file a claim?

If you visit a participating MetLife vision provider, they will confirm your eligibility, calculate any out-of-pocket costs, and submit a claim on your behalf at the time of service.

Although Walmart and Sam’s Club are not part of the MetLife network, all their participating optical centers will verify eligibility and submit claims for MetLife Vision members.

If you visit an out-of-network provider, you are responsible for paying the provider in full for the services and eyewear received at the time of your appointment, including taxes. Then you must submit a completed MetLife Vision claim form and itemized receipt to:

MetLife Vision Claims
PO Box 385018
Birmingham, AL 35238-5018

How do I locate a provider?

With this plan, you have access to thousands of private practice optometrists, ophthalmologists and opticians as well as top retail optical providers, like Costco^® Optical, Visionworks, and more. You have the convenience to choose based upon your needs and preferences at the time of service. To locate a participating provider 24 hours a day, seven days a week, select Find a Vision Provider or call MetLife Vision for access to our 24/7 Interactive Voice Response system.

How can I check if a claim has been processed?

If you used your benefits at a participating provider, you do not need to check the status of a claim, as we will work with the provider directly. If you filed an out-of-network claim, simply visit www.metlife.com/mybenefits, our secure member website to check your claim history.

Do I need an ID card in order to use my benefit or discount?

No, you do not need an ID card in order to get services through your vision plan.

I've used up my benefit, but would like to get another pair of eyeglasses. Are there other discounts available for additional purchases?

Yes. Your vision plan includes discounts on additional services from participating private practice providers, including 20% off complete pairs of prescription eyeglasses and sunglasses.¹

Do I have to choose from a select set of eyewear or can I choose any eyewear and apply my benefits?

You can choose the eyewear that is right for you and your budget. All participating private practice and retail locations offer a broad spectrum of eyewear options. From classic styles to the latest designer frames, you will find hundreds of options for you and your family.

Are contact lenses covered under this plan?

Yes. Either contact lenses or glasses are allowed within the benefit frequency defined in your Schedule of Benefits.

Can I order my contact lenses through the mail?

MetLife does not have an in-network mail order program. If you purchase contact lenses through the mail it will be out-of-network and you will need to submit your claim and receipts to MetLife for your out-of-network reimbursement.

Is laser vision correction covered under this plan?

Yes, members can take advantage of discounts through contracted laser facilities. Discounts average 15% off or 5% off a promotional offer for laser vision surgery, including PRK, LASIK and Custom LASIK.²

Custom laser vision correction only available using wavefront technology with the microkeratome surgical device. Other laser vision procedures may be performed at an additional cost to the member. Laser vision care discounts are only available from participating locations.

Can I get an eye examination from one provider and my glasses or contact lenses from another?

Yes. Your MetLife Vision benefits allow you to get an eye examination from one provider and your glasses or contact lenses from another. You will need to check with your provider to see what their policy is for filling another doctor's prescription. However, please note, under this plan, only one lens benefit (either glasses or contact lenses) is allowed per frequency.