Frequently Asked Questions
The MetLife Online website offers plan sponsors the ability to access plan level and participant level information in addition to providing tools to assist in easier plan administration.
You can access your plan records at online.metlife.com. You can also contact Plan Services at 800-842-3330.
Access to the website and phone system may be limited or unavailable during periods of peak demand, market volatility, system upgrades/maintenance, or other reasons.