We take pride in our first-class customer experience and are excited to have our Customer Solutions Center acknowledged by J.D. Power for providing “An Outstanding Customer Service Experience” for the Live Phone Channel.
We intend to retain this prestigious distinction in the future by continuing to deliver a high level of service that defines and supports the MetLife customer experience.
J.D. Power 2017 Certified Contact Center ProgramSM recognition is based on successful completion of an audit and exceeding a customer satisfaction benchmark through a survey of recent servicing interactions. For more information, visit www.jdpower.com/ccc.