Contact Us

Online Service
Sign in to MyBenefits from this site or visit www.metlife.com/mybenefits to check eligibility, plan details, view claims, find a dentist, print a temporary ID card, access Frequently Asked Questions, and more.


Dental HMO Service
Phone: 1-800-880-1800
Hearing/Speech Impaired: 1-800-880-3165
Monday – Friday, 5 am – 8 pm Pacific Time to speak with a live customer service representative.

DHMO Grievances
Quality Management Department
SafeGuard Health Plans, Inc.
PO Box 3532
Laguna Hills, CA 92654-3532 

Dental PPO Service
Phone: 1-800-942-0854
Monday – Friday, 5 am – 8 pm Pacific Time to speak with a live customer service representative.

DPPO Claims Submission
MetLife Dental
PO Box 981282
El Paso, TX 79998

MyBenefits Login

Once you enroll, MyBenefits is there to help you manage your dental plan. It's your secure member website. You can review your plan information, check your claim history, download a claim form and more.

Group dental insurance policies featuring the Preferred Dentist Program are underwritten by Metropolitan Life Insurance Company, New York, NY 10166.

Like most group benefit programs, benefit programs offered by MetLife and its affiliates contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Please contact MetLife or your plan administrator for complete details.

Dental Managed Care Plan benefits are provided by Metropolitan Life Insurance Company, a New York corporation in NY. Dental HMO plan benefits are provided by: SafeGuard Health Plans, Inc., a California corporation in CA; SafeGuard Health Plans, Inc., a Florida corporation in FL; SafeGuard Health Plans, Inc., a Texas corporation in TX; and MetLife Health Plans, Inc., a Delaware corporation and Metropolitan Life Insurance Company, a New York corporation in NJ. The Dental HMO/Managed Care companies are part of the MetLife family of companies. "DHMO" is used to refer to product designs that may differ by state of residence of the enrollee, including but not limited to: "Specialized Health Care Service Plans" in California; "Prepaid Limited Health Service Organizations" as described in Chapter 636 of the Florida statutes in Florida; "Single Service Health Maintenance Organizations" in Texas; and "Dental Plan Organizations" as described in the Dental Plan Organization Act in New Jersey.

† U.S. Dept. of Health and Human Services, Oral Health in America: A Report of the Surgeon General-Executive Summary. Rockville, MD: U.S. Dept. of Health and Human Services, National Institute of Dental and Craniofacial Research, National Institutes of Health, 2000.