Skip Navigation

MetLife Advantages℠

Your life insurance benefits include access to MetLife Advantages℠—a comprehensive suite of valuable services for support, planning and protection when you need it most at no cost to you.
Services include:
Face-to-Face Will Preparation Services¹ Collapsed Expanded

Face-to-Face Will Preparation Services1 offers you and your spouse unlimited face-to-face or telephone meetings with an attorney, from Hyatt Legal Plans’ network of over 14,000 participating attorneys, to prepare or update a will, living will and Power of Attorney.

For more information, call Hyatt Legal Plans at 800.821.6400, Monday – Friday, 8 a.m. to 7 p.m. ET. Advise the Client Service Representative that you are with PEBA (group number 200879) and provide the last four digits of your Social Security number.

WillsCenter.com² Collapsed Expanded

This is another option to help you or your spouse prepare a will, living will, Power of Attorney and HIPAA Authorization form on your own, at your own pace, 24 hours a day, seven days a week.

Visit and register as a new user. Follow the simple instructions to create your online document.

MetLife Infinity³ Collapsed Expanded

MetLife Infinity3 helps you create a digital legacy for your beneficiaries, estate administrators and others who play important roles in your major life events. MetLife Infinity offers a unique way to capture and securely store your important documents including deeds, wills and life stage planning documents, as well as photos and videos. You can also share important life events, milestones and other memorable activities for future use.

Visit to learn more and to download from the App store or Google Play.

Funeral Planning Assistance⁴ Collapsed Expanded

This service is designed to simplify the funeral planning process for your loved ones and beneficiaries to assist them with organizing an event that will honor a loved one’s life from a self-paced funeral planning guide to services such as locating funeral homes, florists and local support groups.

Call Dignity Memorial 24 hours a day at 866.853.0954 or visit To locate funeral homes and other important service providers, call 855.609.9989.

Face-to-Face Grief Counseling⁴ Collapsed Expanded

Face-to-Face Grief Counseling4 provides you and your dependents up to five private counseling sessions per event with a professional grief counselor to help cope with a loss, no matter the circumstances, whether it’s a death, an illness or divorce. Sessions may also be held over the phone.

Call LifeWorks, US Inc. 24 hours a day, 7 days a week at 888.319.7819.

Total Control Account®⁵ Collapsed Expanded

The Total Control Account (TCA) is a settlement option that provides your loved ones with a safe and convenient way to manage life insurance proceeds. They’ll have the convenience of immediate access to any or all of their proceeds through an interest bearing account with unlimited check-writing privileges. The Total Control Account also allows beneficiaries time to decide what to do with their proceeds.

Call MetLife at 800.638.7283, Monday – Friday, 8 a.m. to 6 p.m. ET.

Transition Solutions* Collapsed Expanded

Transition Solutions focuses on guidance and services around insurance and other financial products to help you and your family better prepare for your future in response to benefit changing events.

Call MetLife at 888.507.3767, Monday – Friday, 8 a.m. to 11 p.m. ET.

Delivering the Promise® Collapsed Expanded

This service is designed to help beneficiaries sort through the details and serious questions about claims and financial needs during a difficult time. MetLife has arranged for Massachusetts Mutual Life Insurance Company (Mass Mutual) financial professionals to be available for assistance in person or by telephone to help with filing life insurance claims, government benefits and help with financial questions.

To be referred to a Delivering the Promise Specialist who will contact you directly, call 877.275.6387, prompt 2.

Additional plan features:
Conversion Collapsed Expanded

You can generally convert your group term life insurance benefits to an individual whole life insurance policy if your coverage terminates in whole or in part due to your retirement, termination of employment or a change in your employee class. Please note that you cannot convert your Accidental Death and Dismemberment coverages.

MetLife has contracted with Massachusetts Mutual Life Insurance Company (MassMutual) to help with converting coverage. Call MassMutual at 877.275.6387, prompt 1, Monday – Friday, 9 a.m. to 6 p.m. ET.

Accelerated Benefits Option⁶ Collapsed Expanded

You can receive up to 80 percent of your Optional Life insurance proceeds, up to a maximum of $400,000, in the event that you become terminally ill and are diagnosed with less than 12 months to live. This can go a long way toward helping your family meet medical and other related expenses at this difficult time.

Call MetLife at 800.638.6420, prompt 2, Monday – Friday, 8 a.m. to 6 p.m. ET.