Your life insurance benefits include access to MetLife Advantages℠—a comprehensive suite of valuable services for support, planning and protection when you need it most at no cost to you.
Will Preparation offers you and your spouse unlimited face-to-face or telephone meetings with an attorney, from the MetLife Legal Plans network of over 18,000 participating attorneys, to prepare or update a will, living will and Power of Attorney.
For more information, call MetLife Legal Plans at 800.821.6400, Monday–Friday, 8 a.m. to 7 p.m. ET. Advise the Client Service Representative that you are with PEBA (group number 200879) and provide the last four digits of your Social Security number.
Create and execute key estate planning documents for you or your spouse online from the comfort of your own home. Receive step-by-step guidance to help complete a will, living will and power of attorney in as little as 15 minutes. Answer a few questions about yourself, your family, and your assets to create these documents instantly and have the documents witnessed and notarized with real-time ID verification and video notary.2 If there are aspects of your estate that are more complicated, you might be directed to one of our MetLife Legal Plans network attorneys. This benefit is available to you only if you have Optional Life insurance.
Visit www.legalplans.com/estateplanning and follow the online instructions to create an account using the email and password of your choice. Follow the simple instructions to create your documents.
This is another option to help you or your spouse prepare a will, living will, Power of Attorney and HIPAA Authorization form on your own, at your own pace, 24 hours a day, seven days a week.
Visit www.willscenter.com and register as a new user. Follow the simple instructions to create your online document.
This service is designed to simplify the funeral planning process for your loved ones and beneficiaries to assist them with organizing an event that will honor a loved one’s life from a self-paced funeral planning guide to services such as locating funeral homes, florists and local support groups.
Call Dignity Memorial 24 hours a day at 866.853.0954 or visit finalwishesplanning.com. To locate funeral homes and other important service providers, call 866.853.0954.
Grief Counseling provides you and your dependents up to five private, face-to-face counseling sessions per event with a professional grief counselor to help cope with a loss, no matter the circumstances, whether it’s a death, an illness or divorce. Sessions may also be held over the phone.
Call LifeWorks, US Inc. 24 hours a day, 7 days a week at 888.319.7819.
The Total Control Account®6 (TCA) is a settlement option that provides your loved ones with a safe and convenient way to manage life insurance proceeds. They’ll have the convenience of immediate access to any or all of their proceeds through an interest-bearing account with unlimited check-writing privileges. The Total Control Account also allows beneficiaries time to decide what to do with their proceeds. Call MetLife at 800.638.7283, Monday–Friday, 8 a.m. to 6 p.m. ET.
Transition Solutions focuses on guidance and services around insurance and other financial products to help you and your family better prepare for your future in response to benefit changing events.
Call MetLife at 877.275.6387, Monday–Friday, 9 a.m. to 6 p.m. ET.
This service is designed to help beneficiaries sort through the details and serious questions about claims and financial needs during a difficult time. MetLife has arranged to have specially-trained financial professionals available for assistance in person or by telephone to help with filing life insurance claims, government benefits and help with financial questions.
To be referred to a Delivering the Promise Specialist who will contact you directly, call 877.275.6387, Prompt 2.
Additional plan features:
You can generally convert your group term life insurance benefits to an individual whole life insurance policy if your coverage terminates in whole or in part due to your retirement, termination of employment or a change in your employee class. Please note that you cannot convert your Accidental Death and Dismemberment coverages.
MetLife has contracted with Barnum Financial Group to help with converting coverage. Call MetLife at 877.275.6387, Prompt 1, Monday–Friday, 9 a.m. to 6 p.m. ET.
You can receive up to 80 percent of your Optional Life insurance proceeds, up to a maximum of $400,000, in the event that you become terminally ill and are diagnosed with less than 12 months to live. This can go a long way toward helping your family meet medical and other related expenses at this difficult time.
Call MetLife at 800.638.6420, Prompt 2, Monday–Friday, 8 a.m. to 6 p.m. ET.