Engaging Our Employees

MetLife employees welcome Bee Downtown to the Cary, NC campus.

We work hard to foster a work environment that is purposeful, inclusive and that helps our employees prioritize their health and wellness.

Health and wellness

We believe that a person’s potential and well-being are inseparable. We prioritize the health and well-being of our employees and provide specific resources so they can do the same. In 2020 we launched BeWell, a global platform that provides resources to help employees with resilience and coping, staying balanced, maintaining physical and financial wellbeing and building healthy relationships.

As the pandemic continued its toll on mental health in 2021, it became even more vital to support mental health and combat mental health stigmas. The BeWell program intensified its focus to promote and reinforce sustained healthy mental habits, such as mindfulness, sleep and exercise and practicing appreciation and gratitude.

MetLife’s BeWell program conveys support and empathy for all our employees through leadership engagement and outreach, virtual programs and resources and tools.

Our benefits prioritize holistic well-being, encouraging and equipping all employees globally to sustain and improve their physical, mental, financial and social wellness. We offer competitive total compensation and benefits to attract, retain, engage and motivate our talented employees. By designing these programs to enable our employees to build a more confident future, we live our purpose, promote our business objectives, align management’s interests with those of our many stakeholders and underscore our focus on long-term shareholder value.

Fitwel certification

Healthy workplaces are essential to ensuring positive health and wellness for the people working within them. MetLife has obtained three Fitwel certifications in the U.S. Fitwel is a joint initiative of the U.S. Centers for Disease Control and Prevention and the General Services Administration, created to enhance all buildings and communities to strengthen health and well-being. The certifications cover 1.3 million square feet of real estate, including our global headquarters in New York City. MIM has also obtained Fitwel certifications for 17 properties held in its real estate equity investment portfolio.

Trust strengthens with open dialogue

We understand respect and open communication is a transparent two-way dialogue. We consistently share information with employees across all levels of the organization. We amplify the voices of our employees by giving them multiple avenues to be heard. We believe that when we offer our people opportunities to be forthright, we foster a community in which candor defines the way we communicate and respect flows from understanding.

At MetLife, we believe that caring for our employees starts with understanding what matters most to them. One of the ways we keep a pulse on our employees’ needs is through our annual MyVoice survey, where all employees can confidentially give feedback on topics that are relevant to our culture and business. MyVoice is MetLife’s powerful employee survey and listening program that amplifies the voice of our employees and informs action-oriented solutions.

2021 MyVoice by the Numbers

83% response rate

~93,000 comments; every single comment is read and a feedback session is held with the CEO and Chief Human Resources Officer

78% of survey respondents answered favorably: “How happy are you working at MetLife?”

84% of survey respondents answered favorably: “The work that I do at MetLife is meaningful to me.”

75% of survey respondents answered favorably: “I believe meaningful action will be taken as a result of this survey.” 11 points over benchmark

SEE METLIFE 2021 SUSTAINABILITY REPORT FOR ADDITIONAL RELEVANT METRICS RELATED TO ATTRACTION AND RETENTION: HIRES AND TERMS, HIRE RATE AND TERMINATION RATE BY GENDER, ETHNICITY AND AGE.

Joining forces to promote and share insight into gender equality

For the past three years, MetLife has hosted the Triangle Tech X conference, one of the premier technology conferences in the Research Triangle Park region of North Carolina. In 2021, Triangle Tech X examined the economic dislocation of the COVID-19 pandemic on women in the workforce and other topics related to women in technology, including overcoming obstacles in male-dominated fields, building a robust STEM pipeline and opportunities in the data-driven insurance industry.

Among the insights from the conference and an associated MetLife survey:

Although nearly half of women (48%) said the pandemic has negatively impacted their careers, almost two in three (63%) who left the workforce during this period say they are ready to return; and
Eight in 10 of those are considering careers in science, technology, engineering and mathematics (STEM), reflecting a shift in the paradigm from the “Great Resignation” to the “Great Reevaluation.”

In addition to the Triangle Tech X conference, MetLife leaders have shared their views and experiences through speaking engagements at high-profile gender equity events, including the 2021 Global Summit for Women in Lisbon, Portugal. MetLife’s Head of Europe, Middle East and Africa, Nuria Garcia, participated in the “Women CEO Forum: Redefining Corporate Responsibility” panel.

MetLife joined the Gender and Diversity KPI Alliance, a group supporting the adoption and use of a set of key performance indicators (KPIs) to measure gender and other types of diversity in their organizations.

Visit Employee Engagement & Volunteerism for information about our employee volunteering initiatives.