MetLife Advantages

Support, Planning and Protection When You Need It Most

Life is full of surprises. You prepare for them as best as possible and the life insurance you have through the workplace is valuable protection — but your MetLife Retiree Life Insurance coverage does even more than provide loved ones with security when the unexpected occurs. MetLife AdvantagesSM is a comprehensive suite of valuable services available with your coverage designed to help you, and those you love, deal with everyday challenges so you can live better now and in the future.


Comfort and Guidance for Challenging Times
  • Delivering the Promise1 provides your beneficiaries with one-on-one assistance from local resources when they need it most, including help with filing claims and government benefits, locating support resources, and identifying any other important issues associated with the loss of a loved one.
  • Total Control Account2 helps your beneficiaries manage life insurance proceeds through a life settlement option that provides easy and immediate access to funds. 1-800-638-7283.


Professional and In-person Resources When It Matters
  • Face-to-Face Will Preparation Services3 is offered with Supplemental Life and provides access to an attorney to help you or your spouse/state-registered domestic partner create a will or living will, modify an existing will and create a power of attorney document. In addition, you may access an attorney as many times as you need to make updates to these documents. Reimbursement is also available for out-of-network attorneys with set fees. 1-800-454-3679.
  • Face-to-Face Estate Resolution Services3 is offered with Supplemental Life and provides your beneficiaries and executors/ administrators access to face-to-face legal representation for probating your and your spouse’s/state-registered domestic partner's estates. Probate services include preparation of documents and representation at court proceedings needed to transfer the probate assets from the estate to the heirs, and completion of correspondence necessary to transfer non-probate assets. 1-800-454-3679.
  • WillsCenter.com4 offers an online document preparation service that can help you or your spouse/state-registered domestic partner prepare a will, living will, power of attorney and HIPAA authorization form. The site is available 24 hours a day, 7 days a week and requires a simple one-time registration.


Continuing Workplace Coverage
  • Transition Solutions5 offers insurance and other financial products and services to help you and your family better prepare for your future in response to benefit changing events.

1 MetLife administers the Delivering the Promise program, and has specially trained third party financial professionals to offer financial education. The financial professionals providing financial education are not affiliated with MetLife but are providing the program under a service provider contract.

2 Subject to state law, and/or group policyholder direction, the Total Control Account is provided for all Life and AD&D benefits of $5,000 or more. The TCA is not insured by the Federal Deposit Insurance Corporation or any government agency. The assets backing TCA are maintained in MetLife’s general account and are subject to MetLife’s creditors. MetLife bears the investment risk of the assets backing the TCA, and expects to earn income sufficient to pay interest to TCA Accountholders and to provide a profit on the operation of the TCAs.

Will Preparation and MetLife Estate Resolution Services are offered by MetLife Legal Plans, Inc., a MetLife company, Cleveland, Ohio. In certain states, legal services benefits are provided through insurance coverage underwritten by Metropolitan Property and Casualty Insurance Company and affiliates, Warwick, Rhode Island. For New York sitused cases, the Will Preparation service is an expanded offering that includes office consultations and telephone advice for certain other legal matters beyond Will Preparation. Tax Planning and preparation of Living Trusts are not covered by the Will Preparation Service. Certain services are not covered by Estate Resolution Services, including matters in which there is a conflict of interest between the executor and any beneficiary or heir and the estate; any disputes with the group policyholder, MetLife and/ or any of its affiliates; any disputes involving statutory benefits; will contests or litigation outside probate court; appeals; court costs, filing fees, recording fees, transcripts, witness fees, expenses to a third party, judgments or fines; and frivolous or unethical matters. 

4 is a document service provided by SmartLegalForms, Inc., an affiliate of Epoq Group, Ltd. SmartLegalForms, Inc. is not affiliated with MetLife and the service is separate and apart from any insurance or service provided by MetLife. The service does not provide access to an attorney, does not provide legal advice, and may not be suitable for your specific needs. Please consult with your financial, legal, and tax advisors for advice with respect to such matters. is available to anyone regardless of affiliation with MetLife.

5 MetLife administers the Transition Solutions program, and has specially trained third party financial professionals to offer financial education. The financial professionals providing financial education are not affiliated with MetLife but are providing the program under a service provider contract.