Planning a Funeral

Planning a funeral might be one of the most difficult things you have to do in your lifetime. This site provides some tools and information that might be helpful to you during this difficult time.

Tools and Information

Planning a Funeral: Your Step by Step Guide

Grief Counseling

Funeral Concierge Services

Whether you’re making your own wishes known to your loved ones, or preparing to memorialize someone you care about, here’s what you need to know about planning a funeral.

Large network of funeral homes and cemeteries to pre-plan with a counselor and receive discounts on funeral services
Discounts:
- 10% on all funeral or cremation products and services at Dignity Memorial–affiliated funeral homes
- 10% on cemetery interment rights, products and services via Dignity Memorial–affiliated cemeteries
- 5% savings on applicable Dignity Memorial packages at eligible Dignity Memorial locations
24/7 expert assistance for guidance
Planning services available online, by phone, or on paper to help manage final wishes
Bereavement Travel Services to assist with time-sensitive travel arrangements to be with loved ones

As long as the funeral home is in-network with Dignity, the member will get the 10% discount. As a rule, the Dignity discount covers the following individuals:

Eligible extended family includes spouse or domestic partner, children (natural, adopted or stepchildren), parents, grandparents and great-grandparents of both the member and their spouse or domestic partner.

Situs/filing may impact availability.

If someone wants to plan their own memorial/funeral services, they are able to download the attached or print a copy and use it for what they choose (memories, quotes to share, etc.). The person planning the memorial/funeral services is able to work with the Funeral Director by sharing this document in addition to photos to share at the memorial/funeral.

Dignity Memorial Personal Planning Guide

Help is available 24 hours a day, 7 days a week.

Provides access to counseling and support services through a national network of more than 30,000 highly trained practitioners.

Up to five face-to-face grief counseling sessions;
Information about support groups in your area;
Unlimited telephone consultations;

Visit the TELUS Health Site

Click on the link above then enter the username and password listed below.

Username: metlifeassist
Password: support

Funeral Concierge Services includes providing up to 3 quotes based upon the employee specifications:

Location of funeral home, cemetery, florist, child care, social security office, VA office etc.
Obtain pricing for services
Negotiating of best and final price on behalf of the employee

Visit the TELUS Health Site

Click on the link above then enter the username and password listed below.

Username: metlifeassist
Password: support

Grief Counseling and Funeral Assistance services are available in all states but New York. Beneficiary Grief Counseling services are available in New York. Both are provided through an agreement with TELUS Health. TELUS Health is not an affiliate of MetLife, and the services TELUS Health provides are separate and apart from the insurance provided by MetLife. Beneficiary Grief Counseling is available only to beneficiaries of MetLife group Life Insurance programs. Events that may result in a loss are not covered under either program unless and until such loss has occurred. Infor+D24:D28mation disclosed directly to TELUS Health is not disclosed to MetLife and, therefore, is not subject to MetLife's privacy policy. Services and discounts are separate and apart from the insurance provided by MetLife and are provided through a member of the Dignity Memorial® Network, a brand names used to identify a network of licensed funeral, cremation and cemetery providers that are affiliates of Service Corporation International (together with its affiliates, ‘SCI’), 1929 Allen Parkway, Houston, Texas. Planning services, expert assistance, and bereavement travel services are available to anyone regardless of affiliation with MetLife. The online planning site is provided by SCI Shared Resources, LLC. SCI, and is not affiliated with MetLife. Not approved for non-Employer group policies sitused in WA and Employer and non-Employer group policies in AK, FL, KY, MT, ND and, NY. If the group policy is issued in an approved state, the discount is available for services offered in any state except KY and NY or where there is no Dignity Memorial presence (AK, MT, ND, SD, and WY). For MI and TN, the discount is available for ‘At Need’ services only. Discounts on Dignity Memorial Services are unavailable for WA residents for coverage issued under a multiple-employer trust.

Nothing in these materials is intended to be advice for a particular situation or individual. Please consult with your own advisors for such advice. Like most group insurance policies, insurance policies offered by MetLife contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Please contact your benefits administrator or MetLife for costs and complete details.