Personal information is information that identifies you and can be used to contact you directly. We only collect personal information voluntarily given to us by our visitors. Generally, we don't require you to give us personal information to access public areas of our website. Certain secure web areas, however, enable or require you to provide personal information online when you use specific features on our website. For example, we collect personal information from you when you:
- Apply for or obtain a MetLife product or service
- Register to access your financial account information
- Ask to have a MetLife representative contact you
- Ask to receive information about our products or services
- Purchase merchandise from our online store
- Participate in any MetLife promotion or survey; and/or
- Request customer or technical support
For example, this information may include:
- account or policy number
- social security number
- credit card number
- telephone number
- email address; and/or
- postal or billing address
Additionally, we may also collect other types of information like your age or date of birth, gender, occupation, hobbies, and other preferences.
We don't knowingly collect personal information from children under 13.
Information We Collect Through Technology
We collect information through technology to enhance our ability to serve you. For example, when you come to one of our websites, we collect your IP address. An IP address is often associated with the portal you used to enter the Internet, like your ISP (Internet service provider), company, association, or university. Standing alone, however, your IP address is not personally identifiable. At times, we also use IP addresses to study the frequency that our visitors visit various areas of our websites. We may combine this information with personal information. Finally, our websites do not respond to browser Do Not Track signals or other similar mechanisms.
Cookies and Web Beacons
Web beacons are small pieces of data that are embedded in images on the pages of websites and in our email communications. We also use these web beacons to analyze the traffic patterns, such as the frequency users visit various areas of our websites. These technical methods may involve transmitting information either directly to us or to another entity authorized by us to collect information on our behalf. We also use web beacons in HTML e-mails that we send our visitors to determine whether our visitors have opened those e-mails or clicked on links in those e-mails.
For more information about our ad service provider and its cookies, including information about how to opt out of these technologies, go to http://www.google.com/intl/en/policies/privacy/ and http://www.aboutads.info/consumers.