Enroll or review your USM-sponsored coverage information
Regular or Contingent II employees can enroll in these USM-sponsored benefits. If you are already enrolled, you can access your coverage information at any time.
Click the button below to log into the USM - MetLife Benefits portal.
Your user ID will be your W-number (no dashes or spaces) and your initial PIN/password is the last four digits of your W-number + your four-digit birth year. If you logged in previously, please note that your password will be reset prior to start of annual enrollment in March.
For example, if your W-number is W0123456 and you were born in 1977, your user ID would be W0123456 and your PIN/password would be 34561977.
- For questions regarding your eligibility for these Insurance coverages, please contact your Benefits Coordinator.
- For Statement of Health questions, call MetLife at 1-800-638-6420, prompt 1.
- To initiate a life insurance claim or for claim questions once a claim is submitted, call MetLife at 1-800-638-6420, prompt 2.
- To report an LTD insurance claim or for claim questions once claim is submitted, call MetLife at 1-833-771-1432.
- For Life Portability & Conversion questions, call MetLife at 1-877-275-6387