Self-Service

A central resource providing you with the ability to get information quickly and do tasks online easily.

Forms

Access your retirement plan's important documents and forms by choosing the appropriate menu option shown under the drop down below.

The forms listed apply to MetLife products serviced on https://online.metlife.com only and do not include those serviced on mlr.metlife.com. For additional assistance finding a form, or if you have questions, please call 1-833-642-1008 between 9:00 a.m. and 7:00 p.m. (Eastern Time), Monday through Friday. 

For Financial Professionals*, for assistance finding a form or if you have questions, please call 800-842-3330.

What type of form are you looking for?

Account Maintenance

Used to change or update name and address of a group annuity participant or to make corrections to participant information such as social security number.

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This form is used to change or update the beneficiary information on a 457b annuity. It can be used for Governmental or Non-governmental contracts.

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ERISA or Non-ERISA change of Beneficiary and Spousal Consent form.

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This form is used for changes or corrections to the beneficiary information on a contract. (Not to be used for custodian owned contracts, irrevocable beneficiary changes, controlled payout beneficiary requests, or ERISA contracts).

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This form is used to update an owner's or annuitant's contact information, including changes or corrections to a name, address, or phone number. Not to be used for ownership changes, which require an Owner/Annuitant Change form.

You can change your address and/or phone number through MetOnline servicing site. Watch this video to see how easy it is.

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This form is to be used for the contract owner to authorize the release of contract information to a third party.

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*MassMutual Financial Professionals are registered representatives of MML Investors Services, LLC (“MMLIS”), a registered investment adviser and broker/dealer (Member FINRA and SIPC) and an affiliate of Massachusetts Mutual Life Insurance Company (“MassMutual”), a Massachusetts life insurance company. Neither MassMutual nor MMLIS is affiliated with Metropolitan Life Insurance Company or any of its affiliates.

The information contained within this website is intended to be informational in nature and should not be considered a recommendation or individualized advice to a specific individual. Links to third party websites are provided for your convenience and information only. The content in any linked websites is not under our control and we are not responsible for it.

Before individuals make any decision as to which type of employee contribution is best, individuals’ traditional deferrals or designated Roth contributions, review individuals’ strategy with an independent tax advisor.

Any discussion of taxes is for general informational purposes only, does not purport to be complete or cover every situation, and should not be construed as legal, tax or accounting advice. Clients should confer with their own qualified legal, tax and accounting advisors as appropriate.