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IBM MoneySmart Active regular IBMers can access high touch support from Ayco MoneySmart coaches to optimize use of available IBM benefit offerings and organize their finances. |
Phone Number: 1-877-543-7678 To schedule an appointment with a MoneySmart Coach you can call or send an email to MoneySmart@ayco.com |
IBM Benefits Center - Provided by Fidelity Available to active IBMers to obtain information, such as a confirmation of coverage or beneficiary information, or get assistance with enrolling in life insurance under the IBM Group Life Insurance Plan, the IBM Long-Term Disability Plan and MetLife Legal Plans, as well as help with any other benefits questions
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Phone Number: 1-866-937-0720 Website: www.NetBenefits.com/IBM |
MetLife - Life Insurance under the IBM Group Life Insurance Plan and Retiree Group Life Insurance under the IBM Benefits Plan for Retired Employees To follow up on a previously reported claim or for questions on Statement of Health |
Phone Number: 1-833-LIFE-IBM (1-833-543-3426)
Website: online.metlife.com |
MetLife – Voluntary Retiree Life (VRL) To inquire about the Voluntary Retiree Life offering or to submit or follow-up on a claim. |
Phone Number: 1-833-LIFE-IBM (1-833-543-3426)
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MetLife – 401(k) Disability Protection Plan (DPP), IBM Short-Term Disability (STD), IBM Long-Term Disability (LTD) Plan, and all federal, state and certain IBM leave programs To initiate a claim, follow up on a previously reported claims, or for questions on IBM’s Short-Term Disability, IBM Long-Term Disability Plan, and all federal, state, and certain IBM leave programs |
Phone Number: 1-800-638-0064 Website: online.metlife.com |
MetLife – Dental Insurance (Active employees and Retirees) To follow up on previously reported claims or for questions on the IBM Dental Plan, including covered dental services and frequency limitations |
Phone Number: 1-800-872-6963
Website: online.metlife.com |
Prudential – Group Universal Life (GUL) If you retained your Group Universal Life (GUL) coverage, contact Prudential for information and questions on your GUL coverage, or Cash Fund balance |
Phone Number: 1-877-4GUL-PRU (1-877-448-5778) Website: www.prudential.com/mybenefits |
AXA Assistance USA (a MetLife partner) For Travel Assistance which is included with enrollment in Accidental Death & Dismemberment (AD&D) insurance for yourself under IBM Group Life Insurance Plan |
Phone Number: (800) 454-3679 or (312) 935-3783 (collect) All users are required to set up their unique profile via the registration process for first time access. |
MetLife Legal Plans (formerly Hyatt Legal Plans)
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Phone Number: 1-800-821-6400 Website: https://info.legalplans.com |
| Will Preparation or Estate Resolution Services (included with enrollment for yourself in Optional Term Life (OTL) insurance under the IBM Group Life Insurance Plan) | Phone Number: 1-800-821-6400 Website: https://info.legalplans.com |
Barnum Financial Group (Barnum) Trusted Advisors (a MetLife partner – Formerly MassMutual) If you are separating or retiring from IBM, your Retiree Group Life Insurance coverage under the IBM Benefits Plan for Retired Employees is reducing due to you turning age 65, or you have a dependent that no longer qualifies, you may contact Barnum Financial Group for guidance on your options to continue your group life insurance through Portability, Conversion, or Voluntary Retiree Life (VRL) |
Phone Number: 1-833-LIFE-IBM (1-833-543-3426), prompt 3 |
LifeWorks, US Inc. (a MetLife partner) For Beneficiary Grief Counseling which is included with IBM-provided group life insurance (GLI) and enrollment in Optional Term Life (OTL) for yourself, your spouse, and/or your children under the IBM Group Life Insurance Plan |
Phone Number: (866) 307-1405 User Name: metlifebene Password: support |