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Governance

Corporate Conduct

MetLife and its family of companies are committed to providing the highest quality products and services through the integrity and ethical practices of its employees and business partners.

Any employee, customer, shareholder or other interested party aware of or with reason to believe a  violation of practices exists involving the Company's financial accounting, internal accounting controls or auditing matters, or suspects the existence of fraud or unethical behavior, should notify MetLife.

Interested parties may communicate concerns to MetLife's Audit Committee or Non-Management Directors, or to Company associates responsible for investigating such matters. All concerns, whether submitted in writing or by calling the MetLife Compliance & Fraud Hotline, will be treated confidentially, with correspondence accepted anonymously if desired.

 
Audit Committee Communications

The MetLife Audit Committee has established procedures for the receipt, retention and treatment of complaints regarding accounting, internal accounting controls or audit matters. Any interested party may address such concerns, and suspected fraud or unethical behaviors to the Audit Committee by writing to:


MetLife, Inc. Audit Committee 
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036


Interested parties may also contact the Audit Committee by calling the MetLife Compliance & Fraud Hotline at 1-800-462-6565. Callers should specify when a communication is for the attention of the Audit Committee.

All communications, whether in writing or when contacting the Compliance & Fraud Hotline, will be treated confidentially. Interested parties can remain anonymous when addressing their concerns.

 

 
Non-Management Director Communications

Interested parties may communicate known or suspected concerns that may include, but are not limited to, accounting, internal accounting controls or audit matters, or fraud and unethical behaviors to specific Non-Management Directors of MetLife, or as a group, by writing to:

MetLife, Inc. Non-Management Directors
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036

Interested parties may also contact the Non-Management Directors by calling the MetLife Compliance & Fraud Hotline at 1-800-462-6565. Any correspondence should specify when a communication is for the attention of the Non-Management Directors as a group, or should reference the specific director whose attention the matter is directed.

All communications, whether in writing or when contacting the Compliance & Fraud Hotline, will be treated confidentially. Interested parties can remain anonymous when communicating their concerns.

 

 
E-Mail Communications

Any employee, customer, shareholder or other interested party may communicate known or suspected concerns regarding accounting, internal controls or audit matters, or fraud and unethical behaviors to MetLife by e-mailing correspondence to SIULINE@MetLife.com. MetLife will treat such communications as confidential and take all reasonable precautions to protect such transmissions. Interested parties may also report concerns in writing or by calling the Compliance & Fraud Hotline at 1-800-462-6565. 

 

 
Corporate Communications

Any employee, customer, shareholder or other interested parties may communicate known or suspected concerns regarding accounting, internal accounting controls or audit matters, or fraud and unethical behaviors to MetLife by writing to:

MetLife, Inc.
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036

Interested parties may also contact the Company on such matters by calling the MetLife Compliance & Fraud Hotline at 1-800-462-6565. All communications, whether in writing or when contacting the Compliance & Fraud Hotline, will be treated confidentially. Interested parties can remain anonymous when communicating their concerns.