Corporate Conduct

The MetLife Audit Committee has established procedures for the receipt, retention and treatment of complaints regarding accounting, internal accounting controls or audit matters. Any interested party may address such concerns, and suspected fraud or unethical behaviors to the Audit Committee by writing to:

MetLife, Inc. Audit Committee 
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036

Interested parties may also contact the Audit Committee by calling the MetLife Compliance & Fraud Hotline at 1-800-462-6565. Callers should specify when a communication is for the attention of the Audit Committee.

All communications, whether in writing or when contacting the Compliance & Fraud Hotline, will be treated confidentially. Interested parties can remain anonymous when addressing their concerns.

Interested parties may communicate known or suspected concerns that may include, but are not limited to, accounting, internal accounting controls or audit matters, or fraud and unethical behaviors to specific Non-Management Directors of MetLife, or as a group, by writing to:

MetLife, Inc. Non-Management Directors
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036

Any correspondence should specify when a communication is for the attention of the Non-Management Directors as a group, or should reference the specific director to whose attention the matter is directed.

All correspondence will be treated confidentially. Interested parties can remain anonymous when communicating their concerns.

Any employee, customer, shareholder or other interested party may communicate known or suspected concerns regarding accounting, internal controls or audit matters, or fraud and unethical behaviors to MetLife by e-mailing correspondence to SIULINE@MetLife.com. MetLife will treat such communications as confidential and take all reasonable precautions to protect such transmissions. Interested parties may also report concerns in writing or by calling the Compliance & Fraud Hotline at 1-800-462-6565. 

Any employee, customer, shareholder or other interested parties may communicate known or suspected concerns regarding accounting, internal accounting controls or audit matters, or fraud and unethical behaviors to MetLife by writing to:

MetLife, Inc.
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036

Interested parties may also contact the Company on such matters by calling the MetLife Compliance & Fraud Hotline at 1-800-462-6565. All communications, whether in writing or when contacting the Compliance & Fraud Hotline, will be treated confidentially. Interested parties can remain anonymous when communicating their concerns.

Communications from security holders to individual Directors or to the Board of Directors may be submitted by writing to the following address:

MetLife, Inc. Board of Directors
c/o Corporate Secretary
1095 Avenue of the Americas
New York, NY 10036

The communication should state that it is from a MetLife security holder. The Corporate Secretary of MetLife may require reasonable evidence that the communication or other submission is, in fact, from a MetLife security holder before transmitting it to the Board of Directors.