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Select an Area of Interest:
For Insurance Policies Purchased on Your Own Collapsed Expanded
Access your account: Login
Customer Service: Email
Annuities: 1-800-638-7732
Auto & Home: 1-800-422-4272
Disability: 1-800-929-1492
Life: 1-800-638-5000
Structured Settlements: 1-800-638-2704
Total Control Account: 1-800-638-7283

Online customer support for MetLife Auto & Home® service and claims is available on Twitter @MetLifeCares

Metropolitan Tower Life Insurance Company, including products previously issued by General American Life Insurance Company

Customer Service: Email
Life Insurance, Disability, and General Info: 1-800-638-9294

Brighthouse Financial
We have separated part of our U.S. business from MetLife to become its own company, called Brighthouse Financial, Inc. Click here for contact information.

For Insurance Policies Purchased Through Your Employer Collapsed Expanded
Access your account: Login
Customer Service: Email
Annuities: 1-800-560-5001
Auto & Home: 1-800-438-6381
Dental: 1-800-942-0854
Disability: 1-800-858-6506  
Pensions/Retirement Income 1-800-638-5656
Total Control Account: 1-800-638-7283
Vision: 1-855-638-3931
Long-Term Care Insurance Collapsed Expanded

Long-Term Care policies purchased through:

An employer group:  1-800-GETMET8 (1-800-438-6388)
AARP and you have a member #: 1-800-247-2335
An individual agent & your policy # begins with 200 or 199: 1-800-308-0179
An individual agent & your policy # begins with 048, 143 or 228: 1-888-565-3761
TIAA or Teachers Insurance: 1-888-748-4824
Group Legal Services Collapsed Expanded
Access your legal plan: Login
Customer Service: Email
Employees: 1-800-821-6400
Employers: 1-800-423-0300
Information for Employees: Learn More
Information for Employers: Learn More
Businesses and Brokers Collapsed Expanded


New Products & Services: 1-877-638-2862


Customer Service:  
Group Annuity Service Center: 1-800-776-5686
Group Benefits Broker Service Center: 1-888-653-8325
Individual Life & Annuity Service Center: 1-877-638-3279
Advisor Technical Support: 1-800-504-0739
Annuity Commissions: 1-888-886-1095
Auto & Home Commissions: 1-800-638-3012
Corporate Licensing & Registration: 1-888-645-4408
Group Commissions and Appointment: 1-866-796-1800
Individual Life Commissions: 1-877-638-0411
Long-Term Care Commissions: 1-888-565-3761

Institutional Investors Collapsed Expanded
Agricultural Investment Inquiry: Email
Investment Management Inquiry:   Email
Private Capital Investment Inquiry: Email
Real Estate Investment Inquiry: Email
Media & Investor Relations Collapsed Expanded
Investor Relations: Email
For members of the News Media ONLY:     MetLife Media Contacts
Domestic Violence/Abuse Victims Collapsed Expanded
For Domestic Violence/Abuse Victims: Confidential Address Change Program
Report Fraud Collapsed Expanded
Report suspicion of fraud or unethical behavior Email
Report an IT Security Issue Collapsed Expanded
Report an IT security issue with one of our websites: Email
Not sure which area to contact? Collapsed Expanded
For general inquiries, please call: 1-800-638-5433