Educational Materials

Want to learn more about Medical insurance or your ID card? We’ve got you covered.

Preventive care

Medical care can seem overwhelming, but it’s designed to offer you comprehensive healthcare coverage. Read more about the different types of benefits included in your plan and how they work.

Learn more about your ID card

Learn more about your MetLife ID card and why it’s important to show it when you go to the doctor.

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How much will my care cost?

Learn how Medical benefits work and read an example of how providers are paid.


Find a provider webinar

Learn more about the various ways you can access care – and why using a direct pay provider can be the easiest experience for you.

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Add your doctor to our network

If your preferred provider isn’t in our direct pay network, you can nominate them to join us. We’ll review their credentials and if they meet our selection standards, we will try to establish a direct pay arrangement with them if they’re interested.

How to request a GOP

Step-by-step instructions for requesting a Guarantee of Payment.

Request a GOP webinar

Watch our webinar about requesting a Guarantee of Payment for more information on how to request a GOP successfully.

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MetLife’s worldwide benefits products are underwritten by Delaware American Life Insurance Company, a MetLife affiliate domiciled at 600 North King Street, Wilmington, DE 19801, and other affiliates.

Like most group insurance policies, insurance policies offered by MetLife contain certain exclusions, exceptions, waiting periods, reductions, limitations and terms for keeping them in force. Ask your MetLife representative for costs and complete details.