Beneficiary Support

MetLife Contact Information for Claims 

Life Claims Customer Service Hours of Operation are:
8:00am – 8:00pm ET M-Th and 8:00am – 5:00pm ET 


Life Claims Response Time: 24-48 Hours

Customer Service (800) 638-6420
Prompt #2
Customer Service – International

(315) 792-6831
(Toll free number does not work when calling overseas)

FAX Number (570) 558-8645

AT&T Hearing Impaired



(800) 855-2880

Hearing Impaired Individual Dial AT&T to connect to a relay operator

(800) 855-2881

Beneficiary Assistance

Supporting you through one of life's most challenging moments
Click here
Beneficiary Support Video

Your guide to your beneficiary claim. We’ll do all we can to provide the support you need during this time.

Transdev Benefits Center: