Frequently Asked Questions
Frequently Asked Questions
You can obtain your withdrawal form online at mlr.metlife.com. The form should be completed and sent per the instructions on the form. The DCSD Human Resources department will review your form and approve the transaction. The form should be processed within 5-7 days.
You can request a loan online at mlr.metlife.com. Loan repayments are made through ACH from participants’ bank accounts.
You can obtain a Hardship distribution form online at mlr.metlife.com. The form should be completed and sent in with all the appropriate Hardship documentation per the instructions on the form. The DCSD Human Resources department will review your form and approve the transaction.
Need help or more information?
Contact your MassMutual Financial Professional* for answers to your specific questions or for assistance with topics such as deferral changes, loans and distributions, fund changes and investment allocation updates.