HOME NEWLY ELIGIBLE EMPLOYEES EXISTING PLAN PARTICIPANTS FAQS

Frequently Asked Questions

Frequently Asked Questions

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You can obtain your withdrawal form online at mlr.metlife.com. The form should be completed and sent per the instructions on the form. The DCSD Human Resources department will review your form and approve the transaction.  The form should be processed within 5-7 days.

You can request a loan online at mlr.metlife.com. Loan repayments are made through ACH from participants’ bank accounts.

You can obtain a Hardship distribution form online at mlr.metlife.com. The form should be completed and sent in with all the appropriate Hardship documentation per the instructions on the form.  The DCSD Human Resources department will review your form and approve the transaction.

Need help or more information?

Contact your MassMutual Financial Professional* for answers to your specific questions or for assistance with topics such as deferral changes, loans and distributions, fund changes and investment allocation updates.

Name Phone Email Schedule a meeting
   Elena Cumberbatch-Lynch*           303-875-3418          ecumberbatch@financialguide.com            Here's my calender link  

*MassMutual Financial Professionals are registered representatives of MML Investors Services, LLC ("MMLIS"), a registered investment advisor and broker/dealer (Member FINRA and SIPC) and an affiliate of Massachusetts Mutual Life Insurance Company ("MassMutual"), a Massachusetts life insurance company. Neither MassMutual nor MMLIS is affiliated with Metropolitan Life Insurance Company or any of its affiliates.